About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at service@kennesaw.edu.

All Systems Operational
Academic & Research Services ? Operational
AV Checkout ? Operational
Collaborate Ultra ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Skillport ? Operational
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Operational
Accounts & Identity Management ? Operational
NetID Services ? Operational
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
AiM Facilities Management ? Operational
ChangeGear Service Management ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
ETQ Reliance ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Formstack ? Operational
Handshake - Student Hiring ? Operational
HireTouch - Staff Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
PeopleAdmin - Faculty Hiring ? Operational
Point of Sale Systems ? Operational
Qualtrics ? Operational
Raiser's Edge ? Operational
SAS Reports ? Operational
ServiceNow ? Operational
TeamDynamix ? Operational
Communications ? Operational
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Today ? Operational
KSU Websites ? Operational
OwlTV ? Operational
Microsoft Teams ? Operational
Office 365 / Campus Email ? Operational
Video Conferencing ? Operational
University Event Calendar - Localist ? Operational
Zoom Meetings Operational
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Operational
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
DegreeWorks ? Operational
Digital Measures ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
Navigate EAB ? Operational
NolijWeb ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
eXplorance Blue ? Operational
OwlLife ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SAS Reporting will be down for required maintenance starting at 6:15pm -7:00pm on Monday, November 23th.

You may notice some slowness with the system during business hours on Tuesday, November 24th.

SAS Reporting will be down again for required maintenance starting at 6:15pm -7:00pm on Tuesday, November 24th.


You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Nov 6, 15:26 EST
OneUSG Connect HPROD will be unavailable for system maintenance beginning Dec. 4, 6:00pm – Dec. 8, 7:00am.
During this time, the following functions will be unavailable:
-OneUSG Connect
-OneUSG Connect - Careers

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Nov 4, 14:22 EST
Quadpoint systems will be unavailable for system maintenance beginning Monday, December 7, 2020 at 8:00AM and extending through Friday, December 11, 2020 at 9:00PM.

During this time, the following functions will be unavailable:

Point of Sale Systems

Only purchasing of new meal plans will be affected. Existing meal plans will not be affected and can be used.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Nov 20, 09:40 EST
Transact systems will be unavailable for system maintenance beginning Friday, December 18, 2020 at 10:00AM and extend through Sunday, December 20, 2020 at 10:00AM.

During this time, the following functions will be unavailable:

KCash Manager
Meal Plans
Point of Sale Systems
Copy Print
Scanning


You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Nov 20, 09:28 EST
Past Incidents
Nov 23, 2020

No incidents reported today.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020
Resolved - University Information Technology Services (UITS) has confirmed that the network on the first floor of the administration side of Kennesaw Hall is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 16, 10:58 EST
Identified - Network on the first floor of the administration side of Kennesaw Hall is currently experiencing issues that may affect your ability to access or use the service.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 16, 09:15 EST
Resolved - University Information Technology Services (UITS) has confirmed that Zoom is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 16, 09:20 EST
Monitoring - Zoom is currently experiencing issues that may affect the ability of Mac OS users to access or use the service.

Zoom is currently working to resolve these issues and is seeing improvements in the ability of users on Mac OS clients to host and join meetings. Zoom continues to monitor the situation.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 12, 17:07 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 21:00 EST
Scheduled - SAS Reporting will be unavailable for system maintenance beginning 9:00PM on Friday, November 13th until 11:59PM Sunday, November 15th.

During this time, SAS Reporting will be unavailable.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 3, 10:18 EST
Nov 15, 2020
Completed - The scheduled maintenance has been completed.
Nov 15, 23:59 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 21:00 EST
Scheduled - Multiple services will be unavailable for database system maintenance beginning Friday, November 13, 2020 at 9:00PM and extending through Sunday, November 15, 2020 at 11:59PM

During this time, the following functions will be unavailable or impacted:

Owl Express
DegreeWorks
Banner Admin Pages
SAS Application
SAS Data Warehouse
SAS Ad Astra
SAS Application for Financials
ePay (Touchnet - Bill + Payment)
EMS
KSU Connect
Owl Pay

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 6, 13:24 EST
Nov 14, 2020

No incidents reported.

Nov 13, 2020
Nov 12, 2020
Resolved - University Information Technology Services (UITS) has confirmed that KSU Websites are functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 12, 16:49 EST
Identified - KSU Websites is currently experiencing issues that may affect your ability to access kennesaw.edu websites.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 12, 16:25 EST
Nov 11, 2020

No incidents reported.

Nov 10, 2020

No incidents reported.

Nov 9, 2020
Completed - The scheduled maintenance has been completed.
Nov 9, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 22:00 EST
Scheduled - OwlTrain/SkillPort will be unavailable for system maintenance beginning November 6 at 10:00pm-November 9 at 12:00am.

During this time, OwlTrain will be unavailable.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Oct 13, 17:13 EDT