About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at service@kennesaw.edu.

Investigating - The University is currently experiencing an increase in phishing attempts targeting campus community members.

The Subject Line for the most current phishing attempt appears to be changing. In the body of the email, there has the message "[Message clipped] View entire message." The link has been blocked for those on the KSU campus, providing what appears to be a blank email. Those who are off campus will see the link. Please DO NOT click the link.

If you suspect that you have clicked a malicious email link, please change your password at netid.kennesaw.edu. You can also contact the KSU Service Desk for assistance.

If you receive a suspicious email, please forward the message to abuse@kennesaw.edu. We also encourage you to regularly visit the Phish Market, a new service from University Information Technology Services cataloging known phishing attempts and other malicious emails targeting KSU community members; you can access the Phish Market at http://phishmarket.kennesaw.edu/.

What is Phishing?

Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. The Phish Market catalogs these attempts as well as other malicious or exploitative emails.

Tips for Identifying Phishing Attempts

The Phish Market also includes regularly updated tips and strategies for identifying malicious messages. You can learn more here.

We encourage you to contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999 as Faculty or Staff and studenthelpdesk@kennesaw.edu or 470-578-3555 as students for questions or assistance with identifying malicious emails or securing your KSU account information.
May 7, 09:14 EDT
Adobe Creative Cloud ? Operational
AiM ? Operational
Banner / Owl Express / Nolij Web ? Operational
Campus Printing Operational
Printing ? Operational
Scanning ? Operational
Wireless Printing ? Operational
Card Transaction System ? Operational
Campus Telephone System ? Operational
D2L Brightspace ? Operational
DocuSign Operational
Financial Operational
ePay / Student Accounts ? Operational
ePro / Peoplesoft ? Operational
KSU Mall (Marketplace) ? Operational
HireTouch ? Operational
Housing Portal (StarRez) ? Operational
KSU Connect ? Operational
KSU Today ? Operational
KSU Websites ? Operational
NetID Services ? Operational
Network Operational
Network - Kennesaw Campus ? Operational
Network - Marietta Campus ? Operational
Peachnet Network ? Operational
Office 365 / Campus Email Operational
OneUSG Connect ? Operational
OneUSG Connect ? Operational
OneUSG Connect - Benefits Operational
OneUSG Connect - KABA Time Clocks ? Operational
OwlLife ? Operational
OwlTrain / Skillport ? Operational
OwlTV ? Operational
Performance Objects ? Operational
SAS ? Operational
Virtual Owl ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 21, 2019

No incidents reported today.

May 20, 2019

No incidents reported.

May 19, 2019
Completed - The scheduled maintenance has been completed.
May 19, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 09:00 EDT
Scheduled - The Kennesaw campus network will be unavailable for system maintenance beginning May 19, 9:00 AM and extending through May 19, 3:00 PM.

During this time, the network will be unavailable to those on campus (including campus housing) and will be out intermittently for those off campus.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 3, 11:30 EDT
May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Resolved - University Information Technology Services (UITS) has confirmed that the Academic and Financial SAS Platform and Web Report Studios Reporting is functioning normally at this time.
May 16, 08:16 EDT
Investigating - We are experiencing some Academic Data Issues this morning. Some may experience issues with Web Report Studio Maps and Reporting.

If you do encounter errors, please send an email to service@kennesaw.edu.

Those who access data directly from SAS Enterprise Guide will also be impacted as the content from Academic libraries are experiencing issues.
May 13, 11:38 EDT
May 15, 2019

No incidents reported.

May 14, 2019
Completed - The scheduled maintenance has been completed.
May 14, 12:01 EDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 00:00 EDT
Scheduled - TouchNet will be unavailable for system maintenance beginning May 14, 12:00 AM and extending through May 14, 12:00 PM.

During this time, the following functions will be unavailable:
-Payment processing for admissions
-College of Professional Education
-KSU Mall

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 3, 12:11 EDT
Completed - The scheduled maintenance has been completed.
May 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 EDT
Scheduled - PeopleSoft, GeorgiaFIRST, and Expenses and ePro Self-Service Portal Maintenace on May 13, at 11:00 PM until May 14, at 7:00 AM

During this time, the following functions will be unavailable:

• GeorgiaFIRST PeopleSoft Financials production (FPROD)
• PSQUEST access
• GeorgiaFIRST Marketplace access
• Expenses and ePro Self-Service Portal

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 10, 23:00 EDT
May 13, 2019
Resolved - University Information Technology Services (UITS) has confirmed that Wi-Fi services on the Marietta campus have been restored.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
May 13, 16:59 EDT
Identified - Some users are currently reporting service issues with Wi-Fi services on the Marietta Campus.

The UITS Network Team is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 13, 13:42 EDT
May 12, 2019

No incidents reported.

May 11, 2019
Resolved - University Information Technology Services (UITS) has confirmed that SAS Web Report Studio is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
May 11, 21:37 EDT
Update - We are continuing to work on a fix for this issue.
May 11, 11:20 EDT
Identified - SAS Web Report Studio and all associated services are currently experiencing issues that may affect your ability to access or use the service.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 11, 11:19 EDT
Completed - The scheduled maintenance has been completed.
May 11, 21:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 17:00 EDT
Scheduled - The Marietta campus network will be unavailable for system maintenance beginning May 11, 5:00 PM and extending through May 11, 11:59 PM.

During this time, the network will be unavailable to those on campus (including campus housing) and will be out intermittently for those off campus.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 3, 11:26 EDT
Completed - The scheduled maintenance has been completed.
May 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 EDT
Scheduled - PeopleSoft, GeorgiaFIRST, and Expenses and ePro Self-Service Portal will be unavailable for system maintenance beginning Friday, May 10, 11:00 PM and extending through Saturday, May 11, 7:00 AM.

During this time, the following functions will be unavailable:

• GeorgiaFIRST PeopleSoft Financials production (FPROD)
• PSQUEST access
• GeorgiaFIRST Marketplace access
• Expenses and ePro Self-Service Portal

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 8, 10:30 EDT
May 9, 2019
Completed - The scheduled maintenance has been completed.
May 9, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 22:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 2, 15:30 EDT
Scheduled - D2l Brightspace will be unavailable for system maintenance beginning May 9, 2019, 10:00 PM and extending through May 9, 2019, 11:00 PM.

Following this update, DUO authentication will be required of users for logging in to D2L Brightspace.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 2, 15:26 EDT
May 8, 2019

No incidents reported.