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About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at service@kennesaw.edu.

VOIP Telephone Service Issues Under Investigation
Monitoring - The VOIP Telephone Service issue has been identified and a temporary fix has been put in place..

The vendor is currently working on a permanent resolution. Meanwhile, incoming phone service has been restored.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 17, 17:13 EDT
Investigating - Some users are currently reporting service issues with VOIP Telephones.

Incoming calls to campus are having intermittent connection issues.

UITS is working with the vendor to resolve the problem; we will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 17, 13:12 EDT
Adobe Creative Cloud   ? Operational
Banner / Owl Express / Nolij Web   ? Operational
Campus Printing Operational
Printing   ? Operational
Scanning   ? Operational
Wireless Printing   ? Operational
Card Transaction System   ? Operational
Campus Telephone System   ? Operational
D2L Brightspace   ? Operational
Financial Operational
ePay / Student Accounts   ? Operational
ePro / Peoplesoft   ? Operational
KSU Mall (Marketplace)   ? Operational
HireTouch   ? Operational
KSU Connect   ? Operational
KSU Websites   ? Operational
NetID Services   ? Operational
Network Operational
Network - Kennesaw Campus   ? Operational
Network - Marietta Campus   ? Operational
Peachnet Network   ? Operational
Office 365 / Campus Email   ? Operational
OneUSG Connect ? Operational
OneUSG Connect   ? Operational
OneUSG Connect - KABA Time Clocks   ? Operational
OwlTrain / Skillport   ? Operational
OwlTV   ? Operational
SAS   ? Operational
Virtual Owl   ? Operational
Door Access System - Kennesaw Campus   ? Operational
Door Access System - Marietta Campus   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
D2L Brightspace - Biweekly Maintenance Sep 7, 22:00 - Sep 8, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:35 EDT
D2L Brightspace - Biweekly Maintenance Sep 21, 22:00 - Sep 22, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:40 EDT
D2L Brightspace - Biweekly Maintenance Oct 5, 22:00 - Oct 6, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:42 EDT
D2L Brightspace - Biweekly Maintenance Oct 19, 22:00 - Oct 20, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:45 EDT
D2L Brightspace - Biweekly Maintenance Nov 2, 22:00 - Nov 3, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:48 EDT
D2L Brightspace - Biweekly Maintenance Nov 16, 22:00 - Nov 17, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:50 EDT
D2L Brightspace - Biweekly Maintenance Dec 8, 00:00-07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:51 EDT
D2L Brightspace - Biweekly Maintenance Dec 21, 22:00 - Dec 22, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:52 EDT
Past Incidents
Aug 18, 2018
D2L Brightspace - Biweekly Maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 22:00 EDT
Scheduled - The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period. A downtime has been scheduled for Aug 17, 10:00 pm - Aug 18, 7:00 am.
Aug 13, 09:32 EDT
Aug 16, 2018
Campus Telephone System Issues Under Investigation
Resolved - This incident has been resolved.
Aug 16, 16:02 EDT
Monitoring - Service has been restored for the Campus Telephone System. UITS and our vendor will continue to monitor the system.

We thank you for your patience.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Aug 16, 15:18 EDT
Investigating - Some users are currently reporting service issues with the Campus Telephone System.

UITS and our vendor are currently investigating these issues; we will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 16, 14:36 EDT
Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018
Stingers Dining Hall (X) Network Services Issues - 8/13/2018
Resolved - Power and network services for Stinger Dining Hall (X) has been restored. We thank you for your patience.
Aug 13, 16:18 EDT
Identified - Due to a power outage, all network services including wired, wireless and telephones for the Stingers Dining Hall (X) is unavailable.

UITS network team and KSU facilities is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 13, 15:32 EDT
Investigating - Some users are currently reporting service issues with the network in the Stingers Dining Hall (X).

UITS Network team is currently investigating these issues; we will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 13, 15:20 EDT
Owl Express Service Issues Under Investigation - August 13
Resolved - Owl Express performance has been fully restored. Thank you for your patience.
Aug 13, 11:35 EDT
Update - We are continuing to investigate this issue.
Aug 13, 08:32 EDT
Update - We are continuing to investigate this issue.
Aug 13, 08:32 EDT
Investigating - Some users are currently reporting service issues with Owl Express.

University Information Technology Services is currently investigating these issues; we will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 13, 08:21 EDT
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018
Banner Maintenance Friday, 8/10 Beginning at 6:00 pm
Completed - The scheduled maintenance has been completed.
Aug 10, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 18:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 9, 14:53 EDT
Scheduled - Banner will be down for required maintenance this Friday, August 10th from 6:00 pm through 11:59 pm.

The following production systems will be impacted:

Owl Express
Degree Works
Banner INB
Touchnet – Bill + Payment (Tuition and Payments)
Nolij Web
Owl Pay
Academic Scheduling in EMS and Banner
All interfaces that download data from or upload data to the Banner database

We apologize for any inconvenience.
Aug 9, 14:50 EDT
SAS Server Maintenance August 10
Completed - The scheduled maintenance has been completed.
Aug 10, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 19:00 EDT
Scheduled - UITS will perform maintenance on the SAS servers starting tonight, Friday, August 10th from 7:00 pm until 9:00 pm.

During this time, the following services will be unavailable:

SAS Web Report Studio
SAS Enterprise Guide
SAS Data Integration Studio
Platform LSF and Flow manager

Please save your work and log out of any SAS applications prior to the scheduled maintenance.

For any questions, please contact the KSU Service Desk at service@kennesaw.edu.
Aug 10, 15:27 EDT
Campus Emergency Alert System Maintenance, Wednesday, August 8, 2018 1:00 PM to Friday, August 10, 2018 3:00 PM
Completed - The scheduled maintenance has been completed.
Aug 10, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 13:00 EDT
Scheduled - The Campus Emergency Alert System will be unavailable for system maintenance beginning Wednesday, August 8, 2018, 1:00 PM and extending through Friday, August 10, 2018, 3:00 PM. This applies to computers running the Windows 10 operating system. Windows 7 is not affected.

All Windows 10 computers will need to be rebooted in order to continue to receive campus emergency alerts.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 2, 15:03 EDT
Raisers Edge Maintenance, Thursday, August 9, 2018, 10:00 PM - 11:59 PM
Completed - The scheduled maintenance has been completed.
Aug 10, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 22:00 EDT
Scheduled - Raisers Edge will be unavailable for system maintenance beginning Thursday, August 9, 2018, 10:00 PM and extending through Thursday, August 9, 2018, 11:59PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 2, 14:57 EDT
Aug 8, 2018
Campus Telephone Service Issues - August 8, 2018
Resolved - Service has been restored for the Campus Telephone Service. We thank you for your patience.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Aug 8, 18:11 EDT
Investigating - Some users are currently reporting service issues with Campus Telephone System.

The vendor is currently investigating these issues; we will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 8, 16:54 EDT
Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

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