About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at service@kennesaw.edu.

All Systems Operational
Adobe Creative Cloud ? Operational
AiM ? Operational
AV Checkout ? Operational
Banner / Owl Express / Nolij Web ? Operational
Campus Printing Operational
Printing ? Operational
Scanning ? Operational
Wireless Printing ? Operational
Card Transaction System ? Operational
Campus Telephone System ? Operational
D2L Brightspace ? Operational
DocuSign Operational
Financial Operational
ePay / Student Accounts ? Operational
ePro / Peoplesoft ? Operational
KSU Mall (Marketplace) ? Operational
Hiring Portals ? Operational
PeopleAdmin ? Operational
HireTouch ? Operational
Housing Portal (StarRez) ? Operational
Kaltura MediaSpace ? Operational
KSU Connect ? Operational
KSU Learning Annex (Moodle) ? Operational
KSU Today ? Operational
KSU Websites ? Operational
Navigate EAB ? Operational
NetID Services ? Operational
Network Operational
Network - Kennesaw Campus ? Operational
Network - Marietta Campus ? Operational
Peachnet Network ? Operational
Office 365 / Campus Email Operational
OneUSG Connect ? Operational
OneUSG Connect ? Operational
OneUSG Connect - Benefits Operational
OneUSG Connect - KABA Time Clocks ? Operational
OwlLife ? Operational
OwlTrain / Skillport ? Operational
OwlTV ? Operational
Parking Portal ? Operational
Performance Objects ? Operational
Room and Event Scheduling System (EMS) ? Operational
SAS ? Operational
Virtual Owl ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Campus Internet will be unavailable for system maintenance beginning 1/24/2020, 11:00 P.M. and extending through 12:00 AM.

During this time, the following services will be impacted:

Internet access impacted on each campus for 15-20 minutes.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jan 23, 14:08 EST
OwlTrain (Skillsoft/Skillport) will be unavailable for system maintenance Saturday - February 8th, 2020: 7:00 AM Eastern (UTC -5:00) – 7:00 PM Eastern (UTC -5:00).

During this time, the service will be unavailable.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jan 6, 09:41 EST
OwlTrain (Skillport/Skillsoft) will be unavailable for system maintenance Saturday - March 14th, 2020: 7:00 AM Eastern (UTC -5:00) – 7:00 PM Eastern (UTC -5:00)

During this time, the system will be unavailable.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jan 6, 09:43 EST
Past Incidents
Jan 24, 2020

No incidents reported today.

Jan 23, 2020
Resolved - The scheduled maintenance has been completed.
Jan 23, 23:04 EST
Investigating - VoIP Telephones will be intermittently unavailable for system maintenance beginning 1/23/2020, 9:00 P.M. and extending through 1/23/2020, 11:00 P.M.

During this time, the following services will be intermittently unavailable:

VoIP Telephones

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 23, 13:46 EST
Jan 22, 2020

No incidents reported.

Jan 21, 2020
Resolved - University Information Technology Services (UITS) has confirmed that OwlTrain is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jan 21, 16:58 EST
Update - University Information Technology Services (UITS) has confirmed that OwlTrain is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jan 21, 16:39 EST
Investigating - Some users are currently reporting service issues with OwlTrain.

UITS and the vendor are currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 20, 21:44 EST
Jan 19, 2020

No incidents reported.

Jan 18, 2020
Completed - The scheduled maintenance has been completed.
Jan 18, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 07:00 EST
Scheduled - OwlTrain (Skillsoft/Skillport) will be unavailable for system maintenance beginning Saturday - January 18th, 2020: 7:00 AM Eastern (UTC -5:00) – 11:00 PM Eastern (UTC -5:00).

During this time, the system will be unavailable.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 6, 09:38 EST
Completed - The scheduled maintenance has been completed.
Jan 18, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 23:00 EST
Scheduled - ePro/PeopleSoft will be unavailable for system maintenance beginning Friday, January 17, 2010 at 11:00 PM and extending through Saturday, January 18, 2020 at 7:00 AM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 17, 10:07 EST
Jan 16, 2020
Resolved - This incident has been resolved.
Jan 16, 22:35 EST
Update - We are continuing to investigate this issue.
Jan 16, 22:35 EST
Update - University Information Technology Services (UITS) has confirmed that Marietta Campus network is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jan 16, 22:34 EST
Investigating - Some users are currently reporting service issues with the network on the Marietta campus due to a partial power outage. Hornet Village 100 and the Stingers restaurants are impacted.

UITS and Cobb EMC are currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 16, 10:22 EST
Jan 15, 2020
Resolved - University Information Technology Services (UITS) has confirmed that DegreeWorks is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jan 15, 09:33 EST
Investigating - Some users are currently reporting service issues with DegreeWorks.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 15, 09:17 EST
Jan 14, 2020
Resolved - University Information Technology Services (UITS) has confirmed that OneUSG Connect is functioning normally at this time. Other systems that may have been affected are resuming normal operations as well.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jan 14, 15:16 EST
Investigating - Some users are currently reporting service issues with OneUSG Connect and the Manager Self Service Portal.

OneUSG Connect is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 14, 11:21 EST
Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.