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About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at service@kennesaw.edu.

OneUSG Service Issues - Monday, January 14th 2019
Investigating - USG Board of Regents is reporting an issue where Biweekly Employees are unable to view their leave balances.

USG is currently investigating these issues. We will provide further updates as they are made available to UITS. For direct access to their status they provide the following instructions:

"All active and resolved known issues are located on the OneUSG Connect website at http://www.usg.edu/oneusg_connect under Practitioner Services."

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 14, 16:07 EST
Adobe Creative Cloud   ? Operational
AiM   ? Operational
Banner / Owl Express / Nolij Web   ? Operational
Campus Printing Operational
Printing   ? Operational
Scanning   ? Operational
Wireless Printing   ? Operational
Card Transaction System   ? Operational
Campus Telephone System   ? Operational
D2L Brightspace   ? Operational
Financial Operational
ePay / Student Accounts   ? Operational
ePro / Peoplesoft   ? Operational
KSU Mall (Marketplace)   ? Operational
HireTouch   ? Operational
Housing Portal (StarRez)   ? Operational
KSU Connect   ? Operational
KSU Websites   ? Operational
NetID Services   ? Operational
Network Operational
Network - Kennesaw Campus   ? Operational
Network - Marietta Campus   ? Operational
Peachnet Network   ? Operational
Office 365 / Campus Email   ? Operational
OneUSG Connect ? Degraded Performance
OneUSG Connect   ? Degraded Performance
OneUSG Connect - KABA Time Clocks   ? Operational
OwlTrain / Skillport   ? Operational
OwlTV   ? Operational
SAS   ? Operational
Virtual Owl   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2019
GeorgiaFIRST Financials Maintenance - Friday, January 18 at 11pm through Saturday, January 19 at 7am
Completed - The scheduled maintenance has been completed.
Jan 19, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 23:01 EST
Scheduled - GeorgiaFIRST PeopleSoft Financials will be down for maintenance on Friday, January 18, 2019 at 11:00pm until Saturday, January 19, 2019 at 7:00am.

The following applications will not be available during this scheduled maintenance window:
• GeorgiaFIRST PeopleSoft Financials
• PSQUEST access
• GeorgiaFIRST Marketplace access
• Expenses and ePro Self-Service Portal
Jan 17, 16:22 EST
Jan 18, 2019
Pilcher & Convocation Network Service Issues - January 18, 2019
Resolved - University Information Technology Services (UITS) has confirmed that Pilcher & Convocation Center Network is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jan 18, 13:41 EST
Identified - Some users are currently reporting service issues with network slowness or dropped connections in Pilcher & the Convocation Center.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 18, 11:27 EST
Jan 17, 2019

No incidents reported.

Jan 16, 2019
PeopleAdmin Service Issues - January 16, 2019
Resolved - University Information Technology Services (UITS) has confirmed that PeopleAdmin is functioning normally at this time. KSU customers are now able to access facultyjobs.kennesaw.edu/hr.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jan 16, 19:17 EST
Identified - PeopleAdmin is currently experiencing issues that may affect your ability to access or use the service.

UITS is currently working with the vendor to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 16, 09:54 EST
ChangeGear Service Issues - January 16, 2019
Resolved - University Information Technology Services (UITS) has confirmed that ChangeGear is functioning normally at this time.
Jan 16, 08:12 EST
Identified - ChangeGear is currently experiencing issues that may affect your ability to access or use the service.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 16, 07:57 EST
Jan 15, 2019
Blackboard Collaborate Ultra (D2L integration) Service Issues - Tuesday, January 15th 2019
Resolved - The challenges affecting Collaborate Ultra from functioning inside D2L have been resolved.
Jan 15, 13:04 EST
Investigating - Some users are currently reporting service issues with Blackboard Collaborate Ultra inside of D2L.

When attempting to launch Collaborate Ultra from inside of D2L the user is presented with an error.

UITS is currently investigating these issues in partnership with Blackboard as this is an external issue. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 15, 11:55 EST
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019
Kennesaw Hall Potential Network Service Issues - January 11, 2019
Resolved - University Information Technology Services (UITS) has confirmed that the Kennesaw Hall network services are functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jan 11, 14:49 EST
Investigating - Some users are currently reporting service issues with network slowness or dropped connections in Kennesaw Hall.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 11, 10:25 EST
Jan 10, 2019

No incidents reported.

Jan 9, 2019
Credit/Debit Transactions Are Unable to be Processed at the K-Cash Machines - January 7, 2019
Resolved - Credit/debit transactions are now processing at all K-Cash Machines. We thank you for your patience.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jan 9, 21:08 EST
Investigating - Credit/debit transactions are currently unable to be processed at the K-Cash Machines.

UITS and the vendor are currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 7, 16:41 EST
Jan 8, 2019

No incidents reported.

Jan 7, 2019
Owl Express Service Issues - January 7, 2019
Resolved - Service has been restored for Owl Express. We thank you for your patience.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jan 7, 10:35 EST
Investigating - Some users are currently reporting service issues with Owl Express. The system is not down but the login page is slow to render.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jan 7, 08:51 EST
Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

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