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About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at the KSU Service Portal.

Use the link below to sign up for text (phone icon) or email (mail icon) updates.

Voice Thread Maintainance, Friday, May 14, 8:00am-12:00pm
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Scheduled - VoiceThread will be unavailable for system maintenance Friday, May 14, 8:00am-12:00pm.

During this time, VoiceThread will be unavailable.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Blackboard Ally Service Issues - May 12
Identified - Blackboard Ally is currently experiencing issues that may affect your ability to access or use the service.

Blackboard Ally is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 12, 08:50 EDT
Academic & Research Services ? Under Maintenance
AV Checkout ? Operational
Collaborate Ultra ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Skillport ? Operational
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Under Maintenance
Accounts & Identity Management ? Operational
NetID Services ? Operational
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
AiM Facilities Management ? Operational
ChangeGear Service Management ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
ETQ Reliance ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Formstack ? Operational
Handshake - Student Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
PeopleAdmin - Faculty Hiring ? Operational
Point of Sale Systems ? Operational
Qualtrics ? Operational
Raiser's Edge ? Operational
SAS Reports ? Operational
ServiceNow ? Operational
Student Recreation Center Portal ? Operational
TeamDynamix ? Operational
Communications ? Operational
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Today ? Operational
KSU Websites ? Operational
OwlTV ? Operational
Microsoft Teams ? Operational
Office 365 / Campus Email ? Operational
University Event Calendar - Localist ? Operational
Zoom Meetings Operational
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Operational
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
DegreeWorks ? Operational
Digital Measures ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
Navigate EAB ? Operational
NolijWeb ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
eXplorance Blue ? Operational
OwlLife ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
NetID Service Maintenance, Tuesday, May 18, 2021, 11:00 PM through Tuesday, May 18, 2021 at 11:59 PM May 18, 23:00 - May 19, 00:00 EDT
Password reset services (netid.kennesaw.edu) will be unavailable for system maintenance beginning Tuesday, May 20, 2021 from 11:00 PM and extending through Tuesday, April 20, 2021 at 11:59 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 20, 11:39 EDT
OwlTrain Maintenance, June 8, 8:00 am - 5:00 pm Jun 8, 08:00-17:00 EDT
OwlTrain will be unavailable for system maintenance beginning 8:00 am on June 8 and extending through 5:00 pm on June 8.

During this time, OwlTrain will be unavailable:

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 30, 23:12 EDT
NetID Service Maintenance, Tuesday, June 15, 2021, 11:00 PM through Tuesday, June 15, 2021 at 11:59 PM Jun 15, 23:00 - Jun 16, 00:00 EDT
Password reset services (netid.kennesaw.edu) will be unavailable for system maintenance beginning Tuesday, June 15, 2021 from 11:00 PM and extending through Tuesday, June 15, 2021 at 11:59 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 20, 11:41 EDT
NetID Service Maintenance, Tuesday, July 20, 2021, 11:00 PM through Tuesday, July 20, 2021 at 11:59 PM Jul 20, 23:00 - Jul 21, 00:00 EDT
Password reset services (netid.kennesaw.edu) will be unavailable for system maintenance beginning Tuesday, July 20, 2021 from 11:00 PM and extending through Tuesday, July 20, 2021 at 11:59 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 20, 11:43 EDT
Past Incidents
May 14, 2021
Microsoft Teams Maintenance, May 14, 7:00am
Completed - The scheduled maintenance has been completed.
May 14, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 07:01 EDT
Scheduled - Microsoft Teams will be unavailable for system maintenance May 14, 7:00am-8:00am.

During this time, Microsoft Teams be unavailable as the recorded meeting storage location is changed from Stream to OneDrive.


You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 30, 23:25 EDT
May 13, 2021
Zoom Maintenance, May 13, 2:00 pm - 3:30 pm
Completed - The scheduled maintenance has been completed.
May 13, 15:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 14:00 EDT
Scheduled - Zoom will be unavailable for system maintenance May 13, 2:00 pm - 3:30 pm.

During this time, Zoom will be unavailable.
Following this maintenance:
All users creating a meeting must have a SSO login and all meeting attendees must have a KSU Zoom account. Non-KSU participants who need to attend meetings must sign a form acknowledging the risk involved.


You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 30, 16:23 EDT
May 12, 2021
ePay ACH Processor Maintenance, Wednesday, May 12, 2021 from 8:00AM - 1:00PM
Completed - The scheduled maintenance has been completed.
May 12, 10:38 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 EDT
Scheduled - ePay ACH processor will be unavailable for system maintenance beginning Wednesday, May 12, 2021 from 8:00AM to 1:00PM. During this time, ACH (web check) payments option will be unavailable. Credit/Debit card payments can still be made during this period.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 10, 16:44 EDT
May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021
NetID Services Maintenance, Thursday, May 6, 2021 from 11:00PM - 11:30PM
Completed - The scheduled maintenance has been completed.
May 6, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:01 EDT
Scheduled - NetID Services will be unavailable for system maintenance beginning Thursday, May 6, 2021 from 11:00PM - 11:30PM.

During this time, netid.kennesaw.edu will not be available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 6, 16:25 EDT
SAS Maintenance, Thursday, May 6, 2021 from 5:00 PM to 5:30 PM
Completed - The scheduled maintenance has been completed.
May 6, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 17:00 EDT
Scheduled - SAS will be unavailable for system maintenance beginning Thursday, May 6, 2021 at 5:00 PM and extending through Thursday, May 6, 2021 at 5:30 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 6, 16:32 EDT
May 5, 2021
Marietta Campus - 2nd Floor J Building Network Maintenance, Wednesday, May 5, 2021 from 10:00PM to 11:59PM
Completed - The scheduled maintenance has been completed.
May 5, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 EDT
Scheduled - All Networking (internet, WiFi and VoIP phones) on the 2nd floor of J building on the Marietta Campus will be unavailable for system maintenance beginning Wednesday, May 5, 2021 at 10:00 PM to 11:59 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 30, 13:41 EDT
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021
OneUSG Connect Maintenance, Friday, April 30, 2021 at 11:59 PM until Saturday, May 1, 2021 at 7:00 AM
Completed - The scheduled maintenance has been completed.
May 1, 06:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 23:59 EDT
Scheduled - OneUSG Connect will be unavailable for system maintenance beginning Friday, April 30, 2021 at 11:59 PM and extending through Saturday, May 1, 2021 at 7:00 AM.

During this time, Employee Self Service, Manager Self Service, and Careers will not be available.

Timeclocks and Benefits will be available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 30, 13:39 EDT
Apr 30, 2021
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