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About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at service@kennesaw.edu.

All Systems Operational
Adobe Creative Cloud   ? Operational
AiM   ? Operational
Banner / Owl Express / Nolij Web   ? Operational
Campus Printing Operational
Printing   ? Operational
Scanning   ? Operational
Wireless Printing   ? Operational
Card Transaction System   ? Operational
Campus Telephone System   ? Operational
D2L Brightspace   ? Operational
Financial Operational
ePay / Student Accounts   ? Operational
ePro / Peoplesoft   ? Operational
KSU Mall (Marketplace)   ? Operational
HireTouch   ? Operational
KSU Connect   ? Operational
KSU Websites   ? Operational
NetID Services   ? Operational
Network Operational
Network - Kennesaw Campus   ? Operational
Network - Marietta Campus   ? Operational
Peachnet Network   ? Operational
Office 365 / Campus Email   ? Operational
OneUSG Connect ? Operational
OneUSG Connect   ? Operational
OneUSG Connect - KABA Time Clocks   ? Operational
OwlTrain / Skillport   ? Operational
OwlTV   ? Operational
SAS   ? Operational
Virtual Owl   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
D2L Brightspace - Biweekly Maintenance Nov 16, 22:00 - Nov 17, 07:00 EST
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:50 EDT
D2L Brightspace - Biweekly Maintenance Dec 8, 00:00-07:00 EST
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:51 EDT
D2L Brightspace - Biweekly Maintenance Dec 21, 22:00 - Dec 22, 07:00 EST
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:52 EDT
Past Incidents
Nov 14, 2018
OneUSG Service Issues - November 14, 2018
Resolved - Service has been restored for OneUSG Connect. We thank you for your patience, and we will continue to monitor the situation.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 14, 09:09 EST
Update - KSU University Information Technology Services and the University System of Georgia continue to work to resolve the problem. Currently users are unable to authenticate.
Nov 14, 08:26 EST
Investigating - Users are currently reporting authentication issues with OneUSG.

In Chrome and Firefox browsers, you may clear your cache and use the browser in incognito mode to be able to login.

USG and UITS are currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 14, 07:08 EST
Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Card Transaction, Printing, and Scanning Service Issues Nov. 9
Resolved - The issue has been resolved and service for printing, scanning, and transactions for meal plans, dining dollars, and k-cash have been restored. Thank you for your patience.
Nov 9, 10:27 EST
Update - UITS technicians are continuing work to restore these services. Thank you for your patience.
Nov 9, 09:19 EST
Identified - The Blackboard card transaction system is currently experiencing issues that may affect your ability to access or use the service. This affects printing, scanning, and card transactions for dining dollars, meal plans, and K-cash.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 9, 07:23 EST
Nov 8, 2018
Banner Service Issues - November 8, 2018
Resolved - There was a service disruption to Banner. The issue has been resolved.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 8, 15:00 EST
Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018
D2L Brightspace - Biweekly Maintenance
Completed - The scheduled maintenance has been completed.
Nov 3, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:00 EDT
Scheduled - The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Aug 13, 09:48 EDT
Nov 1, 2018
VoIP Conference Phone Service Issues - November 1, 2018
Resolved - Service has been restored for the VoIP conference phones.
Nov 1, 11:34 EDT
Investigating - Some users are currently reporting service issues with making or receiving calls from a VoIP conference phone.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 1, 09:12 EDT
Oct 31, 2018
Campus Telephone System Issues - October 31, 2018
Resolved - Service for the Campus Telephone System has been restored. We thank you for your patience.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Oct 31, 16:19 EDT
Investigating - Some users are currently reporting service issues with the Campus Telephone System.

UITS and the telephone system provider are currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Oct 31, 14:36 EDT
Identified - The Campus Telephone System is currently experiencing issues that may affect your ability to access or use the service.

UITS and the telephone service provider are currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Oct 31, 13:53 EDT
Investigating - Some users are currently reporting service issues with the Campus Telephone System.

UITS and our telephone system provider are currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Oct 31, 13:41 EDT
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