About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at service@kennesaw.edu.

All Systems Operational
Adobe Creative Cloud   ? Operational
AiM   ? Operational
Banner / Owl Express / Nolij Web   ? Operational
Campus Printing Operational
Printing   ? Operational
Scanning   ? Operational
Wireless Printing   ? Operational
Card Transaction System   ? Operational
Campus Telephone System   ? Operational
D2L Brightspace   ? Operational
Financial Operational
ePay / Student Accounts   ? Operational
ePro / Peoplesoft   ? Operational
KSU Mall (Marketplace)   ? Operational
HireTouch   ? Operational
KSU Connect   ? Operational
KSU Websites   ? Operational
NetID Services   ? Operational
Network Operational
Network - Kennesaw Campus   ? Operational
Network - Marietta Campus   ? Operational
Peachnet Network   ? Operational
Office 365 / Campus Email   ? Operational
OneUSG Connect ? Operational
OneUSG Connect   ? Operational
OneUSG Connect - KABA Time Clocks   ? Operational
OwlTrain / Skillport   ? Operational
OwlTV   ? Operational
SAS   ? Operational
Virtual Owl   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
D2L Brightspace - Biweekly Maintenance Oct 5, 22:00 - Oct 6, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:42 EDT
D2L Brightspace - Biweekly Maintenance Oct 19, 22:00 - Oct 20, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:45 EDT
D2L Brightspace - Biweekly Maintenance Nov 2, 22:00 - Nov 3, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:48 EDT
D2L Brightspace - Biweekly Maintenance Nov 16, 22:00 - Nov 17, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:50 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:51 EDT
D2L Brightspace - Biweekly Maintenance Dec 21, 22:00 - Dec 22, 07:00 EDT
The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Posted on Aug 13, 09:52 EDT
Past Incidents
Sep 24, 2018

No incidents reported today.

Sep 23, 2018

No incidents reported.

Sep 22, 2018
Completed - The scheduled maintenance has been completed.
Sep 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 22:00 EDT
Scheduled - The D2L Brightspace servers undergo maintenance every first and third Friday of each month, during which access to D2L Brightspace is temporarily unavailable. Faculty should schedule quiz and assignment submission deadlines before the maintenance period begins. Students should plan to complete work before the maintenance period.
Aug 13, 09:40 EDT
Sep 21, 2018
Resolved - Full service has been restored. Thank you for your patience.
Sep 21, 14:37 EDT
Update - Some individuals continue to report issues accessing HireTouch through http://jobs.kennesaw.edu. However, the system can currently be accessed at https://kennesaw.hiretouch.com. The vendor is working to restore full service.
Sep 20, 15:16 EDT
Identified - HireTouch is currently experiencing issues that may affect your ability to access or use the service.

University Information Technology Services and the vendor are currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at 470-578-6999 or service@kennesaw.edu
Sep 20, 08:16 EDT
Sep 20, 2018
Resolved - Network connectivity has been restored on the first floor of University College. We thank you for your patience.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Sep 20, 11:35 EDT
Investigating - Network connectivity is currently unavailable on the first floor of University College.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Sep 20, 11:14 EDT
Sep 19, 2018
Resolved - This incident has been resolved and network access has been restored.
Sep 19, 15:26 EDT
Identified - A power outage on the Marietta Campus has affected network access in a few buildings, including: M, C, J, Parking Deck, and Columns.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Sep 19, 11:29 EDT
Resolved - Service has been restored for NolijWeb. We thank you for your patience.
Sep 19, 13:13 EDT
Monitoring - NolijWeb service is currently functional and UITS will continue to monitor this system for stability. If you continue to experience issues with NolijWeb, please contact the Service Desk at 470-578-6999 or service@kennesaw.edu.
Sep 15, 15:41 EDT
Identified - NolijWeb is currently experiencing intermittent issues that may affect your ability to access or use the service.

University Information Technology Services is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Sep 14, 14:25 EDT
Sep 18, 2018
Resolved - The issue has been resolved and voicemails are now being sent to email. We thank you for your patience.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Sep 18, 13:18 EDT
Investigating - Some users are currently reporting service issues with voicemails not being sent to the associated email account.

University Information Technology Services and the vendor are currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Sep 18, 11:22 EDT
Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Resolved - Network connectivity has been restored on the 3rd floor of the Hornet Village 200 building. We thank you for your patience.
Sep 15, 15:43 EDT
Identified - Network connectivity is currently unavailable on the 3rd floor of the Hornet Village 200 building.

University Information Technology Services is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Sep 14, 15:27 EDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018
Resolved - Service has been restored for Hiretouch. We thank you for your patience.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Sep 12, 16:14 EDT
Update - We are continuing to monitor for any further issues.
Sep 12, 16:09 EDT
Monitoring - HireTouch service is currently functional and UITS will continue to monitor this system for stability. If you continue to experience issues with HireTouch, please contact the Service Desk at 470-578-6999 or service@kennesaw.edu.
Sep 11, 12:10 EDT
Identified - HireTouch is currently experiencing issues that may affect your ability to access or use the service.

University Information Technology Services and the vendor are currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at 470-578-6999 or service@kennesaw.edu
Sep 11, 08:53 EDT
Sep 10, 2018

No incidents reported.