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About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at service@kennesaw.edu.

All Systems Operational
Academic & Research Services ? Operational
AV Checkout ? Operational
Collaborate Ultra ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Skillport ? Operational
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Operational
Accounts & Identity Management ? Operational
NetID Services ? Operational
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
AiM Facilities Management ? Operational
ChangeGear Service Management ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
ETQ Reliance ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Formstack ? Operational
Handshake - Student Hiring ? Operational
HireTouch - Staff Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
PeopleAdmin - Faculty Hiring ? Operational
Point of Sale Systems ? Operational
Qualtrics ? Operational
Raiser's Edge ? Operational
SAS Reports ? Operational
ServiceNow ? Operational
Student Recreation Center Portal ? Operational
TeamDynamix ? Operational
Communications ? Operational
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Today ? Operational
KSU Websites ? Operational
OwlTV ? Operational
Microsoft Teams ? Operational
Office 365 / Campus Email ? Operational
University Event Calendar - Localist ? Operational
Zoom Meetings Operational
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Operational
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
DegreeWorks ? Operational
Digital Measures ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
Navigate EAB ? Operational
NolijWeb ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
eXplorance Blue ? Operational
OwlLife ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Marietta Campus - Wireless Network Maintenance, Tuesday, March 2, 2021, 12:00 AM through Tuesday, March 2, 2021, 2:00 AM Mar 2, 00:00-02:00 EST
The Wireless Network on the Marietta Campus will be unavailable for system maintenance beginning Tuesday, March 2, 2021 at 12:00 AM through Tuesday, March 2, 2021 at 2:00 AM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Feb 25, 13:26 EST
University Store - Point of Sale System Maintenance, Wednesday, March 3, 2021 from 6:30 PM to 10:30 PM Mar 3, 18:30-22:30 EST
The University Store Point of Sale System will be unavailable for system maintenance beginning Wednesday, March 3, 2021 at 6:30 PM and extending through Wednesday, March 3, 2021 at 10:30 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Feb 24, 10:48 EST
Kennesaw Campus - Wireless Network Maintenance, Tuesday, March 9, 2021, 12:00 AM through Tuesday, March 9, 2021, 2:00 AM Mar 9, 00:00-02:00 EST
The Wireless Network on the Kennesaw Campus will be unavailable for system maintenance beginning Tuesday, March 9, 2021 at 12:00 AM through Tuesday, March 9, 2021 at 2:00 AM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Feb 25, 16:37 EST
Event Management System (EMS) Maintenance, Tuesday, March 9, 2021 at 6:00PM - 10:00PM Mar 9, 18:00-22:00 EST
Event Management System (EMS) will be unavailable for system maintenance beginning Tuesday, March 9, 2021 at 6:00PM until 10:00PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Feb 24, 10:26 EST
Parking Portal Maintenance, Thursday, March 11, 2021 from 12:00 AM to 4:00 AM Mar 11, 00:00-04:00 EST
The Parking Portal will be unavailable for system maintenance beginning Thursday, March 11, 2021 at 12:00 AM and extending through Thursday, March 11, 2021 at 4:00 AM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Feb 12, 10:58 EST
Blackboard Collaborate Ultra Maintenance, March 11, 2021, 2:00am-6:00am Mar 11, 02:00-06:00 EST
Blackboard Collaborate Ultra will be unavailable for system maintenance March 11, 2021, 2:00am-6:00am.
During this time, Blackboard Collaborate Ultra will be unavailable.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Feb 24, 10:11 EST
Past Incidents
Feb 28, 2021

No incidents reported today.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
DUO Multifactor Authenitcation Service Issues - February 26, 2021
Resolved - University Information Technology Services (UITS) has confirmed that Duo is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Feb 26, 13:40 EST
Identified - Some users are currently reporting service issues with DUO.

DUO is currently investigating these issues.
DUO is seeing successful delivery of calls for Phone Callback authentications and is still investigating issues with SMS delivery for some customers.



You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Feb 26, 12:09 EST
Feb 25, 2021
Card Services Service Issues - Thursday, February 20, 2021
Resolved - University Information Technology Services (UITS) has confirmed that Card Services are functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Feb 25, 22:29 EST
Investigating - Some users are currently reporting service issues with Campus Card Transactions, Copy/Print, Dining Food Services, inventory, scanning, Card Office, and Parking Enforcement.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Feb 25, 20:55 EST
GeorgiaFIRST PeopleSoft Financial Service Issues - Thursday, February 25, 2021
Resolved - University Information Technology Services (UITS) has confirmed that GeorgiaFIRST PeopleSoft Financial is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Feb 25, 15:04 EST
Investigating - University System of Georgia (USG) Information Technology Services (ITS) is currently investigating reports of issues with the GeorgiaFIRST PeopleSoft Financial Service. Affected users may be experiencing an Oracle error when trying to access PeopleSoft.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Feb 25, 13:30 EST
OneUSG Connect Service Issues - Wednesday, February 24, 2021
Resolved - University Information Technology Services (UITS) has confirmed that OneUSG Connect is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Feb 25, 13:17 EST
Investigating - Some users are currently reporting service issues with OneUSG Connect.

OneUSG Connect Support is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Feb 24, 11:00 EST
Blackboard Collaborate Ultra Maintenance, Feburary 25, 2:00am-6:00am EST
Completed - The scheduled maintenance has been completed.
Feb 25, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 02:02 EST
Scheduled - Blackboard Collaborate Ultra will be unavailable for system maintenance Feburary 25, 2:00am-6:00am EST.

Collaborate Ultra customers will experience intermittent availability during the maintenance window. For more information, please refer to:
https://blackboard.secure.force.com/apex/publickbarticleview?id=kAE5Y000000k9lNWAQ&homepage=true


You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Feb 10, 14:14 EST
Feb 24, 2021
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021
Owl Express/DegreeWorks, Banner Admin Pages and SAS Maintenance, Saturday, February 20, 2021 at 8:00AM - 11:59PM
Completed - The scheduled maintenance has been completed.
Feb 20, 23:59 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 08:00 EST
Scheduled - Multiple services will be unavailable for database system maintenance beginning Saturday, February 20, 2021 at 8:00AM and extending through Saturday, February 20, 2021 at 11:59PM

During this time, the following functions will be unavailable or impacted:

Owl Express
DegreeWorks
Banner Admin Pages
SAS Application
SAS Data Warehouse
SAS Ad Astra
SAS Application for Financials
ePay (Touchnet - Bill + Payment)
EMS
KSU Connect
Owl Pay

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Feb 12, 10:51 EST
SAS Reporting Maintenance, Saturday, February 20, 7:00am-7:00pm
Completed - The scheduled maintenance has been completed.
Feb 20, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 07:00 EST
Scheduled - SAS Reporting will be unavailable for system maintenance Saturday, February 20, 7:00am-7:00pm.

During this time, the SAS Reporting will be unavailable.


You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Feb 19, 08:36 EST
GeorgiaFIRST Financials Maintenance, Friday, February 19, 2021 at 11:00PM through Saturday, February 20, 2021 at 7:00AM
Completed - The scheduled maintenance has been completed.
Feb 20, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 23:00 EST
Scheduled - GeorgiaFIRST Financials will be unavailable for scheduled maintenance during the regularly scheduled maintenance window starting Friday, February 19, 2021 at 11:00 p.m. until Saturday, February 20, 2021 at 7:00 a.m.

The following applications may not be available during this scheduled maintenance window:

• GeorgiaFIRST PeopleSoft Financials production (FPROD)
• PSQUEST access
• GeorgiaFIRST Marketplace access
• Expenses and ePro Self-Service Portal


You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Feb 17, 08:01 EST
OneUSG Connect Maintenance, Friday, February 19, 2021 at 11:00PM through Saturday, February 20, 2021 at 7:00AM
Completed - The scheduled maintenance has been completed.
Feb 20, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 23:00 EST
Scheduled - OneUSG Connect will be unavailable to all University System of Georgia employees from Friday, February 19, 2021 at 11:00 p.m. until Saturday, February 20, 2021 at 7:00 a.m. to apply vendor delivered security patches. During this time, Employee Self Service, Manager Self Service, and Careers will not be available.

• Users trying to access will receive a message indicating a scheduled maintenance is underway.
• Time clocks will show offline but will still capture punches.
• Please note that W-2's will be unavailable for viewing and printing, so please plan accordingly.

OneUSG Connect - Benefits will remain available to employees and can be accessed from the USG Faculty and Staff Portal, https://oneusgconnect.usg.edu/

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Feb 17, 07:55 EST
Feb 19, 2021
Feb 18, 2021
Marietta Campus - D Building, Wednesday, February 17, 2021 from 8:00 PM to 11:59 PM
Completed - The scheduled maintenance has been completed.
Feb 18, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 20:00 EST
Scheduled - All Networking (internet, WiFi and VoIP phones) in the D building on the Marietta Campus will be unavailable for system maintenance beginning Wednesday, February 17, 2021 at 8:00 PM and extending through Wednesday, February 17, 2021 at 11:59 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Feb 12, 10:47 EST
Feb 17, 2021
Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

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