About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at the KSU Service Portal.

Use the link below to sign up for text (phone icon) or email (mail icon) updates.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:00 EDT
Scheduled - OwlTrain/Skillport will be unavailable for a system upgrade beginning Tuesday, July 20, 2021, 12:00 AM and extending through Tuesday, July 27, 2021, 8:00 AM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Identified - A Windows 10 security patch will be pushed to KSU managed Windows devices beginning on Friday, July 9, 2021. To complete the update a reboot is required. Make sure to save your work prior to rebooting.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 9, 09:21 EDT
Academic & Research Services ? Under Maintenance
90 days ago
99.86 % uptime
Today
AV Checkout ? Operational
Collaborate Ultra ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Skillport ? Under Maintenance
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Operational
Qualtrics ? Operational
90 days ago
99.86 % uptime
Today
Accounts & Identity Management ? Operational
NetID Services ? Operational
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
AiM Facilities Management ? Operational
apps.kennesaw.edu ? Operational
Campus Directory ? Operational
ChangeGear Service Management ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
ETQ Reliance ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Formstack ? Operational
Handshake - Student Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
PeopleAdmin - Faculty Hiring ? Operational
Point of Sale Systems ? Operational
Qualtrics ? Operational
Raiser's Edge ? Operational
Salesforce/TargetX Operational
SAS Reports ? Operational
ServiceNow ? Operational
Student Recreation Center Portal ? Operational
TeamDynamix ? Operational
Communications ? Operational
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Today ? Operational
KSU Websites ? Operational
OwlTV ? Operational
Microsoft Teams ? Operational
Office 365 / Campus Email ? Operational
University Event Calendar - Localist ? Operational
Zoom Meetings Operational
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Operational
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
DegreeWorks ? Operational
Digital Measures ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
Navigate EAB ? Operational
NolijWeb ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
eXplorance Blue ? Operational
OwlLife ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - University Information Technology Services (UITS) has confirmed that Qualtrics is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jul 22, 13:03 EDT
Update - We are continuing to investigate this issue.
Jul 22, 12:57 EDT
Investigating - Some users are currently reporting service issues with Qualtrics.

Qualtrics is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 22, 12:17 EDT
Jul 21, 2021
Completed - The scheduled maintenance has been completed.
Jul 21, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:00 EDT
Scheduled - Password reset services (netid.kennesaw.edu) will be unavailable for system maintenance beginning Tuesday, July 20, 2021 from 11:00 PM and extending through Tuesday, July 20, 2021 at 11:59 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 20, 11:43 EDT
Jul 20, 2021
Completed - The scheduled maintenance has been completed.
Jul 20, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 19:02 EDT
Scheduled - The Housing Portal (StarRez) will be unavailable for system maintenance beginning Tuesday, July 20, 2021 at 7:00PM to 11:00PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 20, 15:34 EDT
Jul 19, 2021

No incidents reported.

Jul 18, 2021
Completed - The scheduled maintenance has been completed.
Jul 18, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 08:01 EDT
Scheduled - Multiple services will be unavailable for database system maintenance beginning Sunday, July 18, 2021 at 8:00AM to 11:59PM.

During this time, the following functions will be unavailable or impacted:

Owl Express
DegreeWorks
Banner Admin Pages
NolijWeb
SAS Application
SAS Data Warehouse
SAS Ad Astra
SAS Application for Financials
ePay (Touchnet - Bill + Payment)
EMS
KSU Connect
Owl Pay

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 15, 11:28 EDT
Jul 17, 2021

No incidents reported.

Jul 16, 2021
Completed - The scheduled maintenance has been completed.
Jul 16, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 01:01 EDT
Scheduled - The ePos website will be unavailable for system maintenance beginning 07/16/2021, 1 A.M. and extending through 07/16/2021, 2 A.M..

Meal Plans should be purchased for the duration of the outage

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 15, 17:56 EDT
Jul 15, 2021
Completed - The scheduled maintenance has been completed.
Jul 15, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 17:00 EDT
Scheduled - AIM and AIMIQ applications will be unavailable for system maintenance beginning July 15, 2021, 5:00 PM and extending through July 15, 2021, 8:00 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 2, 15:07 EDT
Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021
Completed - The scheduled maintenance has been completed.
Jul 12, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 20:00 EDT
Scheduled - StarRez will be unavailable for system maintenance beginning Monday, July 12, 2021 at 8:00PM - 9:00PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 12, 16:00 EDT
Completed - The scheduled maintenance has been completed.
Jul 12, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 18:00 EDT
Scheduled - The Event Management System (EMS) will be unavailable for system maintenance July 12, 6:00pm through 9:00pm.

The following production systems will be impacted:
· EMS Web App
· Academic Scheduling in EMS
· Event scheduling and Event reporting in EMS

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 12, 15:01 EDT
Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.