About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at service@kennesaw.edu.

All Systems Operational
Academic & Research Services ? Operational
AV Checkout ? Operational
Collaborate Ultra ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Skillport ? Operational
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Operational
Accounts & Identity Management ? Operational
NetID Services ? Operational
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
AiM Facilities Management ? Operational
ChangeGear Service Management ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Formstack ? Operational
Handshake - Student Hiring ? Operational
HireTouch - Staff Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
PeopleAdmin - Faculty Hiring ? Operational
Point of Sale Systems ? Operational
Qualtrics ? Operational
Raiser's Edge ? Operational
Reliance ? Operational
SAS Reports ? Operational
TeamDynamix ? Operational
Communications ? Operational
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Today ? Operational
KSU Websites ? Operational
OwlTV ? Operational
Microsoft Teams ? Operational
Office 365 / Campus Email ? Operational
Video Conferencing ? Operational
University Event Calendar - Localist ? Operational
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Operational
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
DegreeWorks ? Operational
Digital Measures ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
Navigate EAB ? Operational
NolijWeb ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
eXplorance Blue ? Operational
OwlLife ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SAS Maintenance, 1 P.M. on Friday 8/14/2020 Aug 14, 13:00 - Aug 16, 14:00 EDT
SAS will be unavailable for system maintenance beginning Friday 8/14/2020, 1 P.M. and extending through Sunday 8/16/2020, 2 P.M.

During this time, the following functions will be unavailable:

SAS

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 30, 16:41 EDT
Past Incidents
Aug 10, 2020

No incidents reported today.

Aug 9, 2020

No incidents reported.

Aug 8, 2020
Completed - The scheduled maintenance has been completed.
Aug 8, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 20:00 EDT
Scheduled - Banner will be unavailable for system maintenance beginning Friday 8/7/2020, 8 P.M. and extending through Saturday 8/8/2020, 12 A.M.

During this time, the following functions will be unavailable:

Owl Express
Banner Administrative Pages
Touchnet - Bill + Payments
All interfaces that rely on the Banner Database

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 30, 16:34 EDT
Aug 7, 2020
Aug 6, 2020

No incidents reported.

Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:00 EDT
Scheduled - AIM Facilities Management will be unavailable for system maintenance beginning Thursday 8/5/2020, 5 P.M. and extending through 8/5/2020, 7 P.M.

During this time, the following functions will be unavailable:

aim.kennesaw.edu

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 5, 17:00 EDT
Resolved - University Information Technology Services (UITS) has confirmed that Owl Express is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Aug 5, 18:35 EDT
Investigating - Some users are currently reporting service issues with Owl Express.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 5, 16:28 EDT
Aug 4, 2020
Completed - The scheduled maintenance has been completed.
Aug 4, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 17:00 EDT
Scheduled - HireTouch will be unavailable for system maintenance beginning Tuesday 8/4/2020, 5 P.M. and extending through 8/4/2020, 7 P.M.

During this time, the following functions will be unavailable:

HireTouch Systems

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 30, 16:29 EDT
Resolved - University Information Technology Services (UITS) has confirmed that Owl Express is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Aug 4, 16:04 EDT
Investigating - Some users are currently reporting service issues with Owl Express.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 4, 10:13 EDT
Aug 3, 2020
Resolved - University Information Technology Services (UITS) has confirmed that Owl Express is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Aug 3, 18:26 EDT
Identified - Some users are currently reporting service issues with Owl Express.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 3, 17:47 EDT
Resolved - University Information Technology Services (UITS) has confirmed that Owl Express is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Aug 3, 17:02 EDT
Investigating - Some users are currently reporting service issues with Owl Express.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Aug 3, 16:35 EDT
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Resolved - This incident has been resolved.
Jul 31, 11:14 EDT
Investigating - Some users are currently reporting service issues with OwlTrain. Users are experiencing log-in issues as well as slow speeds once inside the system.

Skillport is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 31, 09:40 EDT
Jul 30, 2020

No incidents reported.

Jul 29, 2020
Resolved - University Information Technology Services (UITS) has confirmed that the Parking Portal is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jul 29, 15:09 EDT
Investigating - Some users are currently reporting service issues with the Parking Portal.

UITS and the vendor are currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 29, 10:59 EDT
Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.