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Blackboard Collaborate Ultra (D2L integration) Service Issues - Tuesday, January 15th 2019
Incident
Report for Kennesaw State University
Resolved
The challenges affecting Collaborate Ultra from functioning inside D2L have been resolved.
Investigating
Some users are currently reporting service issues with Blackboard Collaborate Ultra inside of D2L.
When attempting to launch Collaborate Ultra from inside of D2L the user is presented with an error.
UITS is currently investigating these issues in partnership with Blackboard as this is an external issue. We will provide further updates as they are available.
You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
When attempting to launch Collaborate Ultra from inside of D2L the user is presented with an error.
UITS is currently investigating these issues in partnership with Blackboard as this is an external issue. We will provide further updates as they are available.
You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
This incident affected: Academic & Research Services (D2L Brightspace).