About KSU Services Status Page

The Kennesaw State University Services Status page provides real-time updates on the operational status and maintenance of essential KSU services, including Information Technology and Utilities and Engineering.

Use the link below to sign up for text or email updates.

Marietta Campus Parking Re-Layout - Monday, June 1 - Friday, July 24
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 01, 2026 - 06:00 EDT
Scheduled - We will be undergoing scheduled maintenance of parking on the Marietta Campus from Monday, June 1 through Friday, July 24. Reconfiguration of lots P28a, P35, P38, & P21 will occur. Each lot will be worked on one at a time, with each individual lot being closed for the duration of its work. If you have any questions please reach out to dcs_info@kennesaw.edu.
Jun 1, 2026 06:00 - Jul 24, 2026 06:00 EDT
Uptime over the past 90 days. View historical uptime.
Academic & Research Services Operational
CCSE Student Virtual Desktops Operational
D2L Brightspace Operational
eCore Operational
High Performance Computing Operational
IT/AV Checkout Operational
iThenticate Operational
Kaltura MediaSpace Operational
Moodle Operational
OwlTrain / Percipio Operational
Qualtrics Operational
Respondus Operational
Turnitin Operational
Virtual Owl Operational
VoiceThread Operational
Cayuse - Proposal Management Platform Operational
SoftChalk Operational
Simple Syllabus Operational
Accounts & Identity Management Operational
Authentication Services Operational
Multifactor Authentication - Microsoft Authenticator Operational
NetID Services Operational
Business Operations Operational
Agiloft Operational
KSU Facilities Portal Operational
apps.kennesaw.edu Operational
Campus Directory Operational
Concur Operational
Decisions Operational
DocuSign Operational
ePro / Peoplesoft Operational
ETQ Reliance Operational
Event Management System (EMS) Operational
Faculty Information System (FIS) Operational
Financial Edge Operational
Formstack Operational
GeorgiaFIRST Marketplace Operational
Grubhub Operational
Handshake - Student Hiring Operational
KCash Manager Operational
KnowBe4 Operational
KSU Connect Operational
KSU Facilities Portal Operational
KSU Mall (Marketplace) Operational
LiquidFiles (Send-A-File) Operational
Meal Plans Operational
Mobile Talon Card Operational
OmniUpdate Operational
OneUSG Connect Operational
Online Giving Website Operational
Owl Pay Operational
Parking Portal Operational
Point of Sale Systems Operational
Raiser's Edge Operational
Salesforce/TargetX Operational
SAS Reports Operational
ServiceNow Operational
Steppingblocks Operational
Student Recreation Center Portal Operational
Time Clocks Operational
Titanium Operational
Transact eAccounts Operational
WebCheckout Operational
Salto Operational
Communications Operational
Call Center Phones (Platform28) Operational
KSUTV Operational
KSU Websites Operational
Campus Email Operational
Microsoft Teams Operational
Network - Kennesaw Operational
Network - Marietta Operational
Owl Life Operational
OwlTV Operational
PeachNet Network Operational
Student Housing Network (MyResNet) Operational
Teams Calling Operational
WiFi - Eduroam Operational
WiFi - Kennesaw Operational
WiFi - Marietta Operational
University Event Calendar - Localist Operational
Zoom Meetings Operational
Kahoot Operational
Microsoft 365 Operational
Productivity Services Operational
90 days ago
99.98 % uptime
Today
Adobe Creative Cloud Operational
Copilot Operational
90 days ago
99.98 % uptime
Today
Copy Print Operational
Scanning Operational
Global Protect VPN Operational
Shared Network Drives Operational
Student Records Operational
Banner Admin Pages Operational
Banner / Owl Express Operational
CampusLogic Operational
DataTransfer Operational
DegreeWorks Operational
ePay / Student Accounts Operational
Housing Portal - StarRez Operational
iStart/Sunapsis Operational
Navigate EAB Operational
OnBase Operational
OwlLife Operational
Scholarship Portal Operational
Symplicity Operational
Watermark Operational
Utilities & Engineering Services Kennesaw Operational
HVAC(Heating, Ventilation, and Air Conditioning) Systems Operational
Campus Water System Operational
Campus Electrical System Operational
Campus Roads and Parking Lots Operational
Campus Gas System Operational
Utilities & Engineering Services Marietta Under Maintenance
HVAC(Heating, Ventilation, and Air Conditioning) Systems Operational
Campus Water System Operational
Campus Electrical System Operational
Campus Roads and Parking Lots Under Maintenance
Campus Gas System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

VoiceThread Planned Maintenance Jul 18, 2026 07:00-11:00 EDT

VoiceThread users may experience slowness during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 17, 2026 - 15:47 EDT

Crane Lift for New HVAC Equipment at Burruss Building: Owl Drive Closures Jul 18, 2026 07:00-13:30 EDT

Roads and sidewalks will be closed along Owl Drive between the service drive at the Carmichael Student Center and Bartow Avenue. Big Owl Bus service will be rerouted around this area during the work. Building entrances along Owl Drive at the Burruss Building and ALC will be blocked to prevent pedestrian traffic in the area of the crane lift.
Posted on Jul 14, 2026 - 09:27 EDT

Turnitin, Gradescope, and iThenticate Maintenance Jul 18, 2026 11:00-17:00 EDT

Turnitin, Gradescope, and iThenticate will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 15, 2026 - 10:45 EDT

NetSuite Planned Maintenance Jul 18, 2026 20:00-21:00 EDT

NetSuite will be unavailable for during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 15, 2026 - 09:48 EDT

Moodle Planned Maintenance Jul 18, 2026 22:00 - Jul 19, 2026 00:00 EDT

Moodle will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 01, 2026 - 10:01 EDT

Stingers Loading Dock Repair: Lot P28-A Closure Jul 19, 2026 05:00 - Jul 23, 2026 05:00 EDT

The upper portion of lot P28-A will be closed until work is complete on necessary repairs to the loading docks at Stingers.
Posted on Jul 14, 2026 - 09:28 EDT

Ricoh Copy/Print Planned Maintenance Jul 28, 2026 22:00 - Jul 29, 2026 00:00 EDT

Ricoh Copy/Print will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 15, 2026 - 09:38 EDT

VHPC Planned Maintenance Aug 4, 2026 08:00-21:00 EDT

The VHPC system will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 01, 2026 - 10:27 EDT
Jul 18, 2026
KSU Guest Wi-Fi Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:00 EDT
Scheduled - KSU Guest, KSUPSK and KSU MyDevices will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 1, 09:52 EDT
Jul 17, 2026
Planned Elevator Outage for 525 Central Parking Deck
Completed - The scheduled maintenance has been completed.
Jul 17, 14:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 EDT
Scheduled - Impact Details

Description & Location: Our designated elevator contractor will be on-site next week to perform the required five-year elevator testing. The building has two elevator locations, each with two elevator cabs. All elevator lobbies and elevator cabs involved in testing will be out of service during designated periods.

Schedule: Thursday, July 16 through Friday, July 17, approximately 6:00 a.m. to 2:30 p.m. each day.

Reason: This outage is necessary to complete mandated five-year elevator testing.

Logistics: Each morning, technicians will begin with a drop test at one elevator location. During this test, both elevator cabs at that location will be out of service, and the ground floor lobby must remain clear. The drop test is expected to take 30 minutes to one hour and should be completed before 8:00 a.m. The second elevator location will remain fully operational during the drop test. After the morning drop test, testing will continue throughout the day with only one elevator cab out of service at a time, ensuring three elevators remain in service.

Please feel free to reach out with any questions or specific constraints we should keep in mind at 470-578-6224 or send an email to plantops@kennesaw.edu.
Jul 8, 08:21 EDT
Owl Life Planned Maintenance, Wednesday,07/01/26, 12:00 a.m. through Thursday, 07/16/26, 11:59 p.m.
Completed - The scheduled maintenance has been completed.
Jul 17, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 11:00 EDT
Scheduled - Owl Life will be unavailable for transition to a new software beginning Wednesday,07/01/26, 12:00 a.m. and extending through Thursday, 07/16/26, 11:59 p.m.

During the Transition
While Owl Life is offline, we ask all student leaders to download our new platform, Suitable. This will be ready to go when we relaunch:
iPhone (iOS): https://apps.apple.com/us/app/suitable/id1088594177
Android: https://play.google.com/store/apps/details?id=co.suitable&pcampaignid=web_share
Questions
If you have questions about late registration or the Extreme Student Involvement Fair, feel free to reach out at: studentactivities@kennesaw.edu


Have IT questions? Call 470-578-6999 or email service@kennesaw.edu
Jul 6, 10:36 EDT
Jul 16, 2026
iStart/Sunapsis Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 14:00 EDT
Scheduled - Sunapsis will be unavailable during system maintenance.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Jul 15, 09:45 EDT
eTransact Service Issues - Thursday, 07/16/2026
Resolved - This incident has been resolved.
Jul 16, 16:49 EDT
Investigating - Some users are currently experiencing issues with eTransact. Specifically, users may be unable to view their KCash and Dining Dollars balances within the eAccounts app.

At this time, Meal Plans, eTransact services, and KCash transactions remain fully operational. The issue is limited to the display of KCash and Dining Dollars balances in the eAccounts application.

The vendor and UITS are currently investigating these issues and working quickly to fix it.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Jul 16, 10:20 EDT
Jul 15, 2026
SAS Viya Production Planned Maintenance, Tuesday, 7/14/26, 9:00 a.m. through 7/15/26 5:00 p.m.
Completed - The scheduled maintenance has been completed.
Jul 15, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 18:00 EDT
Scheduled - The SAS Viya Production system will be unavailable during system maintenance beginning Tuesday, 7/14/26, 9:00 a.m. and extending through Wednesday, 7/15/26, 5:00 p.m.

SAS Web report studios should still be available.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Jul 14, 17:51 EDT
Jul 14, 2026
SAS Viya Production Planned Maintenance, Tuesday, 7/14/26, 9:00 a.m. through 5:00 p.m.
Completed - The scheduled maintenance has been completed.
Jul 14, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 09:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 14:55 EDT
Scheduled - The SAS Viya Production system will be unavailable during system maintenance beginning Tuesday, 7/14/26, 9:00 a.m. and extending through Tuesday, 7/14/26, 5:00 p.m.

SAS Web report studios should still be available.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Jul 14, 09:00 EDT
Jul 13, 2026
KSU Connect Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 19:00 EDT
Scheduled - KSU Connect will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 10, 15:27 EDT
Microsoft Copilot Web Service Issues - Friday, 07/10/26
Resolved - This incident has been resolved.
Jul 13, 12:21 EDT
Update - Microsoft is continuing to work on a fix for this issue.
Jul 10, 14:26 EDT
Identified - Microsoft Copilot Web is currently experiencing issues that may affect your ability to utilize this AI tool on the web.

Microsoft is currently investigating this issue and working quickly to fix it.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Jul 10, 14:24 EDT
Jul 12, 2026
HVAC Duct Cleaning Work in 900 Administration Building on Marietta Campus
Completed - The scheduled maintenance has been completed.
Jul 12, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:00 EDT
Scheduled - Impact Details:

Description & Location: A contractor will be cleaning HVAC ducts above the ceilings throughout the building. They will be moving in and out of offices, hallways, and other rooms on all floors (1–2).

Schedule: From early morning Saturday, July 11, through Sunday evening, July 12

Reason: This work is necessary to clean and maintain the HVAC duct system.

Logistics: No preparation is required from occupants. The contractor will cover desks and furniture with plastic sheeting to protect surfaces from any debris and will clean all areas after the work is complete, if needed.
Please note that the HVAC system will be turned off on both Saturday and Sunday to support this work, which will result in elevated indoor temperatures during the project.

Please feel free to reach out with any questions or specific constraints we should keep in mind at plantops@kennesaw.edu or call 470-578-6224.
Jul 7, 15:02 EDT
Jul 11, 2026
Panelboard Shutdown - Burruss Building
Completed - The scheduled maintenance has been completed.
Jul 11, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 05:00 EDT
Scheduled - Shutdown of electrical panelboard HPN which feeds panelboard LPN, located in the penthouse mechanical room (roof level) at the Burruss Building.
Jul 6, 08:42 EDT
GeorgiaFIRST and Peoplesoft Financials Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:01 EDT
Scheduled - GeorgiaFIRST and Peoplesoft Financials Planned Maintenance will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 8, 16:06 EDT
OneUSG Connect Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 EDT
Scheduled - OneUSG Connect will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 8, 16:04 EDT
Jul 10, 2026
Jul 9, 2026

No incidents reported.

Jul 8, 2026
iStart/Sunapsis Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 13:30 EDT
Scheduled - iStart/Sunapsis will be unavailable during system maintenance.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Jul 1, 09:37 EDT
Jul 7, 2026
Palo Alto Azure Firewall Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 23:00 EDT
Scheduled - Palo Alto Azure Firewall will be unavailable for system updates and maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jun 17, 13:50 EDT
Jul 6, 2026
Microsoft Outlook Issue Identified
Resolved - Microsoft has confirmed that Outlook is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jul 6, 10:38 EDT
Investigating - Microsoft has indicated an issue with Outlook impacting the following actions:

- Some users may be intermittently unable to access their Exchange Online mailboxes through Outlook on the web

We will share updates from Microsoft as they become available.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Jun 22, 12:27 EDT
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

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