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About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at the KSU Service Portal.

Use the link below to sign up for text (phone icon) or email (mail icon) updates.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Academic & Research Services ? Operational
IT/AV Checkout ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Percipio ? Operational
Qualtrics ? Operational
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Operational
Accounts & Identity Management ? Operational
NetID Services ? Operational
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
90 days ago
99.59 % uptime
Today
Agiloft ? Operational
AiM Facilities Management ? Operational
apps.kennesaw.edu ? Operational
Campus Directory ? Operational
Concur ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
ETQ Reliance ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Financial Edge ? Operational
Formstack ? Operational
Handshake - Student Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OmniUpdate ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
Point of Sale Systems ? Operational
Raiser's Edge ? Operational
Salesforce/TargetX Operational
SAS Reports ? Operational
ServiceNow ? Operational
Student Recreation Center Portal ? Operational
Time Clocks Operational
90 days ago
99.59 % uptime
Today
Communications ? Operational
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Websites ? Operational
OwlTV ? Operational
Microsoft Teams ? Operational
Office 365 / Campus Email ? Operational
University Event Calendar - Localist ? Operational
Zoom Meetings Operational
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Operational
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
Decisions ? Operational
DegreeWorks ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
Navigate EAB ? Operational
OnBase ? Operational
OwlLife ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
Watermark ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Global Protect Planned Maintenance, 12/14/2023, 11:00 P.M. through 12/14/2023, 11:59 P.M. Dec 14, 2023 23:00 - Dec 15, 2023 00:00 EST
GlobalProtect VPN will be unavailable for system maintenance beginning 12/14/2023, 11:00 P.M. extending through 12/14/2023, 11:59 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Dec 07, 2023 - 13:14 EST
Ricoh Printer Planned Maintenance, Friday, December 15, 2023, 10:00 p.m. through Friday, December 15, 2023, 11:00 p.m. Dec 15, 2023 22:00-23:00 EST
Ricoh Printers will be unavailable for system maintenance beginning Friday, December 15, 2023, 10:00 p.m. through December 15, 2023, 11:00 p.m.
Posted on Dec 07, 2023 - 13:07 EST
Banner, DegreeWorks, SAS, Owl Express Planned Maintenance, 12/16/2023, 8:00 A.M. through 12/16/2023, 11:59 P.M. Dec 16, 2023 08:00 - Dec 17, 2023 00:00 EST
Banner, DegreeWorks, SAS, and Owl Express will be unavailable for system maintenance beginning 12/16/2023, 8:00 A.M. and extending through 12/16/2023, 11:59 P.M.

The following applications will also be unavailable during maintenance

EMS(KSU Reservations)
KSU Connect
Owl Pay

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Dec 07, 2023 - 12:59 EST
VirtualOwl/VM Planned Maintenance, 12/18/2023, 6:00 A.M. through 12/20/2023, 6:00 A.M. Dec 18, 2023 06:00 - Dec 20, 2023 06:00 EST
VirtualOwl/VM service will be unavailable for system maintenance beginning 12/18/2023, 6:00 A.M. extending through 12/20/2023, 6:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Nov 14, 2023 - 13:39 EST
Kennesaw Network Planned Maintenance, 12/19/2023, 10:00 P.M. through 12/19/2023, 10:30 P.M. Dec 19, 2023 22:00-22:30 EST
The campus network will be unavailable for system maintenance in the following buildings: Kennesaw Hall, Bagwell Education Building, Convocation Center, and the Student Rec Center beginning 12/19/2023, 10:00 P.M. and extending through 12/19/2023, 10:30 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Dec 07, 2023 - 13:03 EST
Past Incidents
Dec 9, 2023

No incidents reported today.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023
Housing Portal - StarRez Service Issues - Friday, December 1, 2023
Resolved - University Information Technology Services (UITS) has confirmed that the Housing Portal - StarRez is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Dec 4, 14:43 EST
Monitoring - The Housing Portal - StarRez is currently experiencing issues that may affect your ability to sign in. If you receive an error, please attempt to sign in again after ten minutes.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.
Dec 1, 11:54 EST
Investigating - Some users are currently reporting service issues with the Housing Portal - StarRez.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Dec 1, 10:35 EST
Dec 3, 2023

No incidents reported.

Dec 2, 2023
VoiceThread Planned Maintenance, Saturday, December 2, 2023, 6:00 a.m. through Saturday, December 2, 2023, 10:00 a.m.
Completed - The scheduled maintenance has been completed.
Dec 2, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 06:01 EST
Scheduled - VoiceThread will be undergoing system maintenance beginning Saturday, December 2, 2023, 6:00 a.m. and extending through Saturday, December 2, 2023, 10:00 a.m..

VoiceThread should remain available, but users might experience slowness during this time.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Dec 1, 11:56 EST
Dec 1, 2023
Microsoft Teams Service Issues - November 29th, 2023
Resolved - University Information Technology Services (UITS) has confirmed that Microsoft Teams is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Dec 1, 11:51 EST
Investigating - Some users are currently reporting service issues with Microsoft Teams.

Users may experience intermittent call failures in 1:1 calls, meetings and conferences in Microsoft Teams

Microsoft is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 29, 15:39 EST
Nov 30, 2023

No incidents reported.

Nov 29, 2023
OneUSG Service Issues - November 29th, 2023
Resolved - University Information Technology Services (UITS) has confirmed that OneUSG is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 29, 15:01 EST
Investigating - Some users are currently reporting service issues with OneUSG.
The University System of GA is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 29, 14:25 EST
Campus Payment Transaction Services Planned Maintenance, Tuesday, November 28, 2023, 10:00 P.M. through Wednesday, November 29, 2023, 4:00 A.M.
Completed - The scheduled maintenance has been completed.
Nov 29, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 22:00 EST
Scheduled - Campus Payment Transaction Services will be unavailable for system maintenance beginning Tuesday, November 28, 2023, 10:00 P.M. and extending through Wednesday, November 29, 2023, 4:00 A.M.

Affected services will include:

-K-Cash
-Student printing
-Dining Dollars
-Vending machines
-Mobile ordering
-Commuter meal plans


For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 16, 09:42 EST
Nov 28, 2023
KSU Connect Service Issues - Tuesday, November 28, 2023
Resolved - University Information Technology Services (UITS) has confirmed that KSU Connect is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 28, 08:02 EST
Investigating - Some users are currently reporting service issues with KSU Connect.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 28, 08:00 EST
Nov 27, 2023
Time Clock Service Issues - Monday, November 27, 2023
Resolved - This incident has been resolved.
Nov 27, 17:12 EST
Identified - Campus time clocks are currently experiencing issues that may affect your ability to clock in or out.

TCP, our time clock vendor, is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.
Nov 27, 15:56 EST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

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