About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at the KSU Service Portal.

Use the link below to sign up for text (phone icon) or email (mail icon) updates.

All Systems Operational
Academic & Research Services ? Operational
IT/AV Checkout ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Percipio ? Operational
Qualtrics ? Operational
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Operational
Accounts & Identity Management ? Operational
NetID Services ? Operational
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
Agiloft ? Operational
AiM Facilities Management ? Operational
apps.kennesaw.edu ? Operational
Campus Directory ? Operational
Concur ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
ETQ Reliance ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Financial Edge ? Operational
Formstack ? Operational
Grubhub Operational
Handshake - Student Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OmniUpdate ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
Point of Sale Systems ? Operational
Raiser's Edge ? Operational
Salesforce/TargetX Operational
SAS Reports ? Operational
ServiceNow ? Operational
Student Recreation Center Portal ? Operational
Time Clocks Operational
Titanium Operational
Communications ? Operational
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Websites ? Operational
OwlTV ? Operational
Microsoft Teams ? Operational
Office 365 / Campus Email ? Operational
University Event Calendar - Localist ? Operational
Zoom Meetings Operational
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Operational
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
Decisions ? Operational
DegreeWorks ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
Navigate EAB ? Operational
OnBase ? Operational
OwlLife ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
Watermark ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Network in the Engineering Technology Center may experience interruptions during system maintenance beginning Tuesday, May 28, 7:00 P.M. and extending through Wednesday, May 29, 3:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

Posted on May 17, 2024 - 14:44 EDT
Customers may experience intermittent service disruptions during the network upgrade beginning Tuesday, May 28, 2024 at 10:00 p.m. and extending through Tuesday, May 28, 2024 at 11:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

Posted on May 17, 2024 - 14:43 EDT
The Marietta Campus Network may experience interruptions during the system maintenance beginning Thursday, May 30, 8:00 P.M. and extending through Friday, May 31 , 4:00 A.M.

The Following Buildings will be under maintenance

Joe Mack Wilson Student Center(A)
The Administration Building(B)
Academic Building(H)
Design I Building(I1)

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

Posted on May 17, 2024 - 16:25 EDT
Customers may experience intermittent service disruptions during the network upgrade beginning Thursday, May 30, 2024 at 10:00 p.m. and extending through Thursday, May 30, 2024 at 11:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

Posted on May 17, 2024 - 16:29 EDT
Campus websites may experience brief interruptions to service during system maintenance beginning Thursday, June 20, 10:00 P.M. and extending through Thursday, June 20, 10:30 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

Posted on May 24, 2024 - 09:06 EDT
Past Incidents
May 25, 2024

No incidents reported today.

May 24, 2024
Completed - The scheduled maintenance has been completed.
May 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 EDT
Scheduled - The campus network in the Clendenin may experience intermittent interruptions during system maintenance beginning Thursday, May 23, 11:00 P.M. and extending through Friday, May 24, 7:00 A.M..

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 17, 14:29 EDT
May 23, 2024
Completed - The scheduled maintenance has been completed.
May 23, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 20:30 EDT
Scheduled - Campus websites may experience brief interruptions to service during system maintenance beginning Thursday, May 23, 8:30 P.M. and extending through Thursday, May 23, 11:30 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 23, 17:05 EDT
Resolved - This incident has been resolved.
May 23, 12:00 EDT
Identified - duo.kennesaw.edu is currently experiencing issues that may affect your ability to access this website off-campus

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.

May 23, 09:06 EDT
May 22, 2024
Completed - The scheduled maintenance has been completed.
May 22, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 18:00 EDT
Scheduled - The Campus network in the Stadium, PSP, and Perch buildings will be may experience intermittent interruptions during system maintenance beginning Tuesday, May 21, 6:00 P.M. and extending through Wednesday, May 22, 2:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 17, 14:23 EDT
May 21, 2024
Completed - The scheduled maintenance has been completed.
May 21, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 20:00 EDT
Scheduled - SAS Viya will be unavailable for system maintenance beginning Tuesday, May 21, 2024, 8:00 p.m. and extending through Tuesday, May 21, 2024, 9:00 p.m.

Once maintenance is complete, the URL for SAS Viya will be changing and it will be behind Duo mulitfactor authentication. The new URL for SAS Viya will be https://www.sasviyaprod.kennesaw.edu.

Please note if you have SAS Viya bookmarked, you will need to update the bookmark to reflect the new URL.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 10, 15:34 EDT
Resolved - University Information Technology Services (UITS) has confirmed that OwlTrain is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

May 21, 09:10 EDT
Identified - OwlTrain is experiencing a system slowdown that may delay your ability to view completed training.

Percipio is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.

May 20, 09:16 EDT
May 20, 2024
Completed - The scheduled maintenance has been completed.
May 20, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 16:00 EDT
Scheduled - New customers may encounter an error page when visiting duo.kennesaw.edu during an update beginning Monday, May 20, 2024, 4:00 p.m. and extending through Monday, May 20, 2024, 5:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 17, 13:34 EDT
Resolved - Microsoft has resolved the KSUmail issue affecting the sending of email in a timely manner.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.

May 20, 10:55 EDT
Identified - KSUMail is currently experiencing issues that may affect your ability to send timely emails. Microsoft has issued an update that some emails may take as long as twenty minutes to send.

Microsoft is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.

May 8, 08:22 EDT
Resolved - University Information Technology Services (UITS) has confirmed that OwlExpress is currently functioning normally. If you experience an issue regarding registration, UITS does advise clearing your browser's history/cache or trying private/incognito browsing.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

May 20, 08:20 EDT
Investigating - Some users are currently reporting intermittent issues with registering for classes in Owl Express. This issue may be remedied by using the Google Chrome or Firefox browsers as well as clearing the browser cache and restarting the browser.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 17, 11:49 EDT
May 19, 2024
Completed - The scheduled maintenance has been completed.
May 19, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 22:00 EDT
Scheduled - Moodle will be unavailable during system maintenance beginning Saturday, May 18th, 2024, 10:00 P.M. and extending through Sunday, May 19th, 2024, 12:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

Apr 25, 14:54 EDT
May 18, 2024
Completed - The scheduled maintenance has been completed.
May 18, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 08:00 EDT
Scheduled - VoiceThread will remain operational, but may experience slowness during system maintenance beginning Saturday, May 18, 8:00 A.M. and extending through Saturday, May 18, 12:00 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 17, 12:23 EDT
May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 19:00 EDT
Scheduled - Network connectivity will be intermittent during system maintenance beginning Thursday, May 16, 2024, at 7:00 p.m. and extending through Friday, May 17, 2024, at 3:00 a.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 3, 12:44 EDT
May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 15:00 EDT
Scheduled - Banner will have some limited functionality during system maintenance beginning, Thursday, May 16, 3:00 P.M. and extending through Thursday, May 16, 4:00 P.M..

During this time students will be unable to register for classes.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 16, 14:51 EDT
May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 19:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 3, 11:27 EDT
Scheduled - Network connectivity will be intermittent during system maintenance beginning Tuesday, May 14 at 7:00 p.m. and extending through Wednesday, May 15 at 3:00 a.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 3, 11:12 EDT
May 14, 2024
Completed - The scheduled maintenance has been completed.
May 14, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 19:00 EDT
Scheduled - KSU Connect will be unavailable for system maintenance beginning Tuesday, May 14, 2024, 7:00 p.m. and extending through Tuesday, May 14, 2024, 8:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 14, 18:01 EDT
Completed - The scheduled maintenance has been completed.
May 14, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 17:30 EDT
Scheduled - OnBase will be unavailable for system maintenance beginning Tuesday, May 14, 5:30 P.M. extending through Tuesday, May 14, 6:00 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 10, 14:56 EDT
May 13, 2024
Completed - The scheduled maintenance has been completed.
May 13, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 06:00 EDT
Scheduled - The Campus Housing Wi-Fi will experience service interruptions during system maintenance beginning May 13, 2024, 6:00 A.M extending through May 13, 10:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

May 8, 08:27 EDT
May 12, 2024

No incidents reported.

May 11, 2024
Completed - The scheduled maintenance has been completed.
May 11, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 08:00 EDT
Scheduled - Owl Express/Degree Works, Banner Admin Pages and SAS will be unavailable for system maintenance beginning Saturday, May 11th, 2024, 8:00 A.M. and extending through Saturday, May 11th, 2024, 11:59 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

Apr 25, 14:58 EDT
Completed - The scheduled maintenance has been completed.
May 11, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 EDT
Scheduled - apps.kennesaw.edu will be unavailable during maintenance beginning Saturday, May 11, 2024 at 7:00 a.m. extending through Saturday, May 11, 2024 at 12:00 p.m..

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

Apr 22, 16:23 EDT
Completed - The scheduled maintenance has been completed.
May 11, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 EDT
Scheduled - The Campus Directory will be available during maintenance beginning Saturday, May 11, 2024 at 7:00 a.m. extending through Saturday, May 11, 2024 at 12:00 p.m..

During the maintenance, updates to the Directory will not be processed.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.

Apr 22, 16:22 EDT