About KSU Services Status Page

The Kennesaw State University Services Status page provides real-time updates on the operational status and maintenance of essential KSU services, including Information Technology and Utilities and Engineering.

Use the link below to sign up for text or email updates.

Network Issues Identified on Kennesaw Campus - Chastain Pointe
Identified - Chastain Pointe on the Kennesaw campus is currently experiencing degraded internet service. Some users may be unable to connect to the network.

We know your network connection is important to you, and UITS is working quickly to fix it.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 17, 2026 - 09:35 EDT
Scheduled Sidewalk Maintenance - KSU Road, Mickey Dunn Stadium
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 2026 - 06:00 EDT
Scheduled - We will be performing scheduled maintenance on the KSU Road Sidewalk near Mickey Dunn Stadium from April 13 through April 24.
Apr 13, 2026 06:00 - Apr 24, 2026 06:00 EDT
Academic & Research Services Operational
CCSE Student Virtual Desktops Operational
D2L Brightspace Operational
eCore Operational
High Performance Computing Operational
IT/AV Checkout Operational
iThenticate Operational
Kaltura MediaSpace Operational
Moodle Operational
OwlTrain / Percipio Operational
Qualtrics Operational
Respondus Operational
Turnitin Operational
Virtual Owl Operational
VoiceThread Operational
Cayuse - Proposal Management Platform Operational
SoftChalk Operational
Simple Syllabus Operational
Accounts & Identity Management Operational
Authentication Services Operational
Multifactor Authentication - Microsoft Authenticator Operational
NetID Services Operational
Business Operations Operational
Agiloft Operational
KSU Facilities Portal Operational
apps.kennesaw.edu Operational
Campus Directory Operational
Concur Operational
Decisions Operational
DocuSign Operational
ePro / Peoplesoft Operational
ETQ Reliance Operational
Event Management System (EMS) Operational
Faculty Information System (FIS) Operational
Financial Edge Operational
Formstack Operational
GeorgiaFIRST Marketplace Operational
Grubhub Operational
Handshake - Student Hiring Operational
KCash Manager Operational
KnowBe4 Operational
KSU Connect Operational
KSU Facilities Portal Operational
KSU Mall (Marketplace) Operational
LiquidFiles (Send-A-File) Operational
Meal Plans Operational
Mobile Talon Card Operational
OmniUpdate Operational
OneUSG Connect Operational
Online Giving Website Operational
Owl Pay Operational
Parking Portal Operational
Point of Sale Systems Operational
Raiser's Edge Operational
Salesforce/TargetX Operational
SAS Reports Operational
ServiceNow Operational
Steppingblocks Operational
Student Recreation Center Portal Operational
Time Clocks Operational
Titanium Operational
Transact eAccounts Operational
WebCheckout Operational
Salto Operational
Communications Degraded Performance
Call Center Phones (Platform28) Operational
KSUTV Operational
KSU Websites Operational
Microsoft 365 / Campus Email Operational
Microsoft Teams Operational
Network - Kennesaw Degraded Performance
Network - Marietta Operational
Owl Life Operational
OwlTV Operational
PeachNet Network Operational
Student Housing Network (MyResNet) Operational
Teams Calling Operational
WiFi - Eduroam Operational
WiFi - Kennesaw Degraded Performance
WiFi - Marietta Operational
University Event Calendar - Localist Operational
Zoom Meetings Operational
Kahoot Operational
Productivity Services Operational
Adobe Creative Cloud Operational
Copy Print Operational
Scanning Operational
Global Protect VPN Operational
Shared Network Drives Operational
Student Records Operational
Banner Admin Pages Operational
Banner / Owl Express Operational
CampusLogic Operational
DataTransfer Operational
DegreeWorks Operational
ePay / Student Accounts Operational
Housing Portal - StarRez Operational
iStart/Sunapsis Operational
Navigate EAB Operational
OnBase Operational
OwlLife Operational
Scholarship Portal Operational
Symplicity Operational
Watermark Operational
Utilities & Engineering Services Kennesaw Operational
HVAC(Heating, Ventilation, and Air Conditioning) Systems Operational
Campus Water System Operational
Campus Electrical System Operational
Campus Roads and Parking Lots Operational
Campus Gas System Operational
Utilities & Engineering Services Marietta Operational
HVAC(Heating, Ventilation, and Air Conditioning) Systems Operational
Campus Water System Operational
Campus Electrical System Operational
Campus Roads and Parking Lots Operational
Campus Gas System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Point N Click Planned Maintenance Apr 20, 2026 17:00-19:00 EDT

Point N Click website (https://kennesaw.pointnclick.com and https://kennesawportal.pointnclick.com) will be unavailable during system maintenance.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Posted on Apr 08, 2026 - 11:50 EDT

Water Meter Installation for 208 Mickey Dunn Stadium Apr 21, 2026 06:30-08:30 EDT

Impact Details:

Description & Location: Water service to the building will be temporarily shut off to support the installation of a new water meter. This outage will affect the entire facility.

Schedule: Tuesday, April 21 from 6:30 a.m. to 8:30 a.m.

Reason: This shutdown is necessary to complete the installation of a new water meter for the building. Installing a new water meter will improve accuracy in tracking usage, supports early leak detection, and helps ensure reliable system performance.

Logistics: During the outage, restrooms, sinks, and all other water-dependent fixtures will be unavailable. No building access restrictions are expected beyond the temporary loss of water service.
Posted on Apr 07, 2026 - 13:05 EDT

Lumens website Planned Maintenance, Thursday, 4/23/26, 4:00 p.m. through Thursday, 4/23/26, 6:00 p.m. Apr 23, 2026 16:00-18:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 17, 2026 - 12:38 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 - 15:37 EDT
Scheduled - The Lumens website will be unavailable during system maintenance beginning Thursday, 4/23/26, 4:00 p.m. and extending through Thursday, 4/23/26, 6:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 15, 2026 - 15:35 EDT

OnBase Planned Maintenance Apr 23, 2026 17:00-18:00 EDT

OnBase will be down for planned maintenance on Thursday, April 23rd, from 5:00 p.m. to 6:00 p.m.
Posted on Apr 15, 2026 - 15:04 EDT

InfoReady Planned Maintenance, Friday, 4/24/2026, 7:00 a.m. through Friday, 4/24/2026, 9:00 a.m. Apr 24, 2026 07:00-09:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 2026 - 15:38 EDT
Scheduled - InfoReady website and sign in will be unavailable during system maintenance beginning Friday, 4/24/2026, 7:00 a.m. and extending through Friday, 4/24/2026, 9:00 a.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 15, 2026 - 15:29 EDT

Scheduled Road/Parking Lot Maintenance - Summit I Parking Apr 27, 2026 06:00 - May 2, 2026 02:00 EDT

We will be performing a scheduled demolition on the Summit I monument sign from Monday, April 27 at 6:00 AM through Friday, May 1 at 5:30 PM. 3 parking spaces will be coned off and a section of sidewalk will be closed around the sign.
Posted on Apr 15, 2026 - 09:09 EDT

GrubHub Planned Maintenance May 13, 2026 17:00 - May 14, 2026 08:00 EDT

GrubHub and Dining Dollars will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 08, 2026 - 11:14 EDT

Simple Syllabus Planned Maintenance, Thursday, 05/14/2026 8:30 a.m. through Thursday, 05/14/2026 10:00 a.m. May 14, 2026 08:30-10:00 EDT

Simple Syllabus will be unavailable for system maintenance beginning Thursday, 05/14/2026 8:30 a.m. and extending through Thursday, 05/14/2026 10:00 a.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Mar 25, 2026 - 13:15 EDT

VoiceThread Planned Maintenance, Thursday, 05/14/2026 2:00 p.m. through Thursday, 05/14/2026 5:00 p.m. May 14, 2026 14:00-17:00 EDT

VoiceThread will be unavailable for system maintenance beginning Thursday, 05/14/2026 2:00 p.m. and extending through Thursday, 05/14/2026 5:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Mar 11, 2026 - 09:58 EDT

SoftChalk Planned Maintenance, Friday, 05/15/2026 11:00 a.m. through Friday, 05/15/2026 5:00 p.m. May 15, 2026 11:00-17:00 EDT

SoftChalk will be unavailable for system maintenance beginning Friday, 05/15/2026 11:00 a.m. and extending through Friday, 05/15/2026 5:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Mar 11, 2026 - 09:53 EDT

Kahoot Planned Maintenance, Monday, 05/18/2026 11:00 a.m. through Monday, 05/18/2026 5:00 p.m. May 18, 2026 11:00-17:00 EDT

Kahoot will be unavailable for system maintenance beginning Monday, 05/18/2026 11:00 a.m. and extending through Monday, 05/18/2026 5:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Mar 11, 2026 - 09:47 EDT

Scheduled Road/Parking Lot Maintenance - KSU Road/Parking Lot A/Summit I Parking Lot May 29, 2026 06:00 - May 31, 2026 18:00 EDT

We will be performing scheduled maintenance in the KSU Road/Parking Lot A/Summit I area from Friday, May 29 through Sunday, May 31. Flaggers will be utilized during the work period. Please use caution while traveling through this area.
Posted on Apr 15, 2026 - 14:54 EDT

Banner Admin Pages, Owl Express, Degree Works, SAS, and Touchnet Planned Maintenance Jun 13, 2026 08:00 - Jun 14, 2026 00:00 EDT

Owl Express - Degree Works - Banner Admin Pages - SAS Applications - Touchnet – Bill + Payment (Tuition and Payments) will be unavailable for system maintenance beginning Saturday, June 13th, 8:00 a.m. and extending through Sunday, June 14th, 12:00 a.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 08, 2026 - 11:21 EDT
Apr 18, 2026

No incidents reported today.

Apr 17, 2026
Pivot-RP Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 11:00 EDT
Scheduled - Pivot-RP (https://pivot.proquest.com/) will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 8, 12:06 EDT
Window Replacement Impact for 402 Social Science Building
Completed - The scheduled maintenance has been completed.
Apr 17, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 EDT
Scheduled - Impact Details:
Description & Location: A contractor will be replacing a window on the 4th floor of the Southeast stairwell (closest to the main entrance) of the Social Science Building.

Schedule: Friday, April 17, from 9:00–12:00 p.m.

Reason: The window replacement is necessary to preserve the building envelope and ensure the stairwell remains safe and fully functional.

Logistics: KSU will assist the contractor by blocking off the surrounding area of the nearby entrance to allow safe operation of the aerial lift truck. For safety reasons, the stairwell (1st-5th floor) will be closed during the installation, and the surrounding area outside will be closed the day prior to prevent foot traffic and minimize potential hazards. While the window replacement itself is expected to take a couple of hours, access restrictions will remain in place for a few hours until the area is clear and the work is safely completed.

Please feel free to reach out with any questions or specific constraints we should keep in mind by sending an email to plantops@kennesaw.edu
Apr 14, 11:22 EDT
Social Science 2nd Floor Network Planned Maintenance, Thursday, 04/16/2026, 11:00 p.m. through Friday, 04/17/2026, 12:00 a.m.
Completed - The scheduled maintenance has been completed.
Apr 17, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 EDT
Scheduled - The network on the Social Science building 2nd floor will be unavailable for system maintenance beginning Thursday, 04/16/2026, 11:00 p.m. and extending through Friday, 04/17/2026, 12:00 a.m.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 1, 15:03 EDT
Apr 16, 2026
Qualtrics Planned Maintenance, Thursday, 04/16/2026 5:00:00 p.m. through Thursday, 04/16/2026 8:00:00 p.m.
Completed - The scheduled maintenance has been completed.
Apr 16, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 EDT
Scheduled - Qualtrics will be unavailable for system maintenance beginning Thursday, 04/16/2026 5:00:00 p.m. and extending through Thursday, 04/16/2026 8:00:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 1, 13:49 EDT
Transact Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 EDT
Scheduled - Transact will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 8, 12:03 EDT
Apr 15, 2026
3rd Floor Carmichael Student Center Planned Network Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 EDT
Scheduled - Network access on the third floor of the Carmichael Student Center will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 1, 17:02 EDT
Percipio Planned Maintenance, Wednesday, 04/15/2026 3:00:00 p.m. through Wednesday, 04/15/2026 8:00:00 p.m.
Completed - The scheduled maintenance has been completed.
Apr 15, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 15:00 EDT
Scheduled - Percipio will be unavailable for system maintenance beginning Wednesday, 04/15/2026 3:00:00 p.m. and extending through Wednesday, 04/15/2026 8:00:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 1, 13:53 EDT
Lighting Upgrade Project for 640 Architecture Building
Completed - The scheduled maintenance has been completed.
Apr 15, 15:58 EDT
Verifying - The lighting upgrade reached substantial completion as of end of day yesterday. Contractors will remain on site through the end of next week to complete fine‑tuning and detail work. This includes cleaning, adjusting and securing light covers, ensuring consistent color temperatures throughout the building, and straightening fixtures in the studio and other affected areas.

We do not anticipate major disruptions during this phase, but minor activity may still be noticeable as the team completes these final adjustments.
Apr 3, 11:48 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 19, 12:48 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 05:00 EST
Scheduled - Impact Details: 
Description: This project includes replacing existing light fixtures and installing new lighting controls and switches. During this work, some areas may experience temporary disruptions, including brief periods of reduced or no lighting and limited access while installations are underway.
Schedule & Locations:
Work will occur on weekdays from 5:00 AM–1:00 PM (with 9:00 AM–1:00 PM reserved for areas clear of occupants) and on weekends.
Floor-by-floor schedule (subject to minor adjustments as the project progresses):
Ground floor & 1st floor: January 26
1st floor: January 26-February 23
2nd floor: February 16-March 9
3rd floor: March 2-March 31
Specific areas NOT included:
Ground floor: N003 (building systems lab), N007 (project archives), N014 (wood shop)
1st floor: N173-N176 (classrooms), N145 (jury gallery), N103 (gallery)
3rd floor: N310 (CDAC studio), N315 (student lounge)
Window stair area on all floors
Reason: This upgrade will enhance energy efficiency across KSU by reducing wattage through LED lighting installation and lowering operational hours through automated controls and dimming capabilities. These improvements will help decrease overall energy consumption.
Logistics: Work will progress floor by floor, beginning on the ground level and moving upward to the 3rd floor. A storage container will be placed near the chiller yard to house project materials and will be positioned to avoid disrupting daily operations. Weekend work may be added as needed to maintain the project schedule. Project managers will continue coordinating directly with building occupants and will provide ongoing updates throughout the duration of the work.
Contact plantops@kennesaw.edu if you have any questions.
Jan 22, 10:55 EST
InfoReady Planned Maintenance, Wednesday, 04/15/26, 1:00 p.m. through Wednesday, 04/15/26, 3:00 p.m.
Completed - The scheduled maintenance has been completed.
Apr 15, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 13:00 EDT
Scheduled - InfoReady will be unavailable for system maintenance beginning Wednesday, 04/15/26, 1:00 p.m. and extending through Wednesday, 04/15/26, 3:00 p.m.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 1, 13:43 EDT
Apr 14, 2026
2nd Floor Carmichael Student Center Planned Network Maintenance
Completed - The scheduled maintenance has been completed.
Apr 14, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:00 EDT
Scheduled - Network access on the second floor of the Carmichael Student Center will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 1, 17:00 EDT
Financial Edge & Raiser's Edge (Blackbaud) Planned Maintenance, Tuesday, 04/14/26, 5:00 p.m. through Tuesday, 04/14/26, 8:00 p.m.
Completed - The scheduled maintenance has been completed.
Apr 14, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:00 EDT
Scheduled - Financial Edge & Raiser's Edge (Blackbaud) will be unavailable for system maintenance beginning Tuesday, 04/14/26, 5:00 p.m. and extending through Tuesday, 04/14/26, 8:00 p.m.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 1, 14:57 EDT
Lumens Planned Maintenance, Tuesday, 04/14/26, 2:00 p.m. through Tuesday, 04/14/26, 4:00 p.m.
Completed - The scheduled maintenance has been completed.
Apr 14, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 14:00 EDT
Scheduled - Lumens will be unavailable for system maintenance beginning Tuesday, 04/14/26, 2:00 p.m. and extending through Tuesday, 04/14/26, 4:00 p.m.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 1, 13:48 EDT
Apr 13, 2026
1st Floor Carmichael Student Center Planned Network Maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 1, 17:01 EDT
Scheduled - Network access on the first floor of the Carmichael Student Center will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 1, 16:35 EDT
Suitable Planned Maintenance, Monday, 04/13/26, 3:30 p.m. through Monday, 04/13/26, 5:30 p.m.
Completed - The scheduled maintenance has been completed.
Apr 13, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 15:30 EDT
Scheduled - Suitable will be unavailable for system maintenance beginning Monday, 04/13/26, 3:30 p.m. and extending through Monday, 04/13/26, 3:30 p.m.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 1, 13:55 EDT
Archivematica Planned Maintenance, Monday, 04/13/26, 11:00 a.m. through Monday, 04/13/26, 1:00 p.m.
Completed - The scheduled maintenance has been completed.
Apr 13, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 11:00 EDT
Scheduled - Archivematica will be unavailable for system maintenance beginning Monday, 04/13/26, 11:00 a.m. and extending through Monday, 04/13/26, 1:00 p.m.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 1, 13:59 EDT
Scheduled Utility Maintenance - Panelboard Shutdown at Chastain Pointe Building 100
Completed - The scheduled maintenance has been completed.
Apr 13, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 08:00 EDT
Scheduled - We will be performing scheduled utility maintenance at Chastain Pointe Building 100 from Saturday, April 11 until Sunday, April 12.
During this time, electricity may be temporarily unavailable in the affected areas.
If you have questions, please contact us at outagealert@kennesaw.edu
Apr 8, 08:56 EDT
Apr 12, 2026

No incidents reported.

Apr 11, 2026
Apr 10, 2026
ggCircuit Planned Maintenance, Friday, 04/10/26, 9:00 a.m. through Friday, 04/10/26, 11:00 a.m.
Completed - The scheduled maintenance has been completed.
Apr 10, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 09:00 EDT
Scheduled - ggCircuit will be unavailable for system maintenance beginning Friday, 04/10/26, 9:00 a.m. and extending through Friday, 04/10/26, 11:00 a.m.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 1, 14:17 EDT
Apr 9, 2026
Marietta Student Printing Issue - Thursday, 04/09/2026, 3:31 P.M.
Resolved - This incident has been resolved.
Apr 9, 17:01 EDT
Investigating - Some users are currently reporting issues with the RICOH printers on the Marietta, and the system admins are working quickly to fix the problem.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 9, 15:33 EDT
You At College Website Planned Maintenance, Thursday, 04/09/2026 3:00:00 p.m. through Thursday, 04/09/2026 5:00:00 p.m.
Completed - The scheduled maintenance has been completed.
Apr 9, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 15:00 EDT
Scheduled - You At College (you.kennesaw.edu) will be unavailable for system maintenance beginning Thursday, 04/09/2026 3:00:00 p.m. and extending through Thursday, 04/09/2026 5:00:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 1, 13:33 EDT
OwlTrain/Percipio Issue Identified - Thursday, 04/09/2026 10:15:00 a.m.
Resolved - University Information Technology Services (UITS) has confirmed that Owltrain / Percipio is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Apr 9, 15:43 EDT
Investigating - OwlTrain/Percipio is currently experiencing degraded performance which may result in longer loading times for content on the platform.

Percipio is currently investigating these issues and working quickly to fix it.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 9, 12:18 EDT
Microsoft Outlook Issue Identified
Resolved - This incident has been resolved.
Apr 9, 14:52 EDT
Investigating - Microsoft has indicated an issue with Outlook impacting the following actions:

- This issue may intermittently impact some users who attempted to access the Exchange Online service through the Outlook mobile apps or the new Outlook for Mac desktop client.

We will share updates from Microsoft as they become available.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 2, 16:37 EDT
Microsoft 365/Copilot Issue Identified
Resolved - This incident has been resolved.
Apr 9, 14:47 EDT
Investigating - Microsoft has confirmed an issue with Office 365 and Copilot impacting the following actions:

- This issue may cause some users to be unable to access the Microsoft 365 web sign-in page and the Microsoft 365 Copilot web sign‑in page
Apr 3, 10:48 EDT
Microsoft 365 Copilot Issue Identified
Resolved - This incident has been resolved.
Apr 9, 14:47 EDT
Investigating - Microsoft has confirmed an issue with Office 365 and Copilot impacting the following actions:

- This issue may cause some users' queries to fail with an error message in Microsoft 365 Copilot Chat
Apr 3, 10:51 EDT
Network Planned Maintenance, Wednesday, 04/08/26, 11:00 p.m. through Thursday, 04/09/26, 12:59 a.m.
Completed - The scheduled maintenance has been completed.
Apr 9, 00:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 23:00 EDT
Scheduled - The KSU Network may experience slowness due to system maintenance beginning Wednesday, 04/08/26, 11:00 p.m. and extending through Thursday, 04/09/26, 12:59 a.m.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Apr 1, 14:31 EDT
Apr 8, 2026
Scheduled Road/Parking Lot Maintenance - Summit I KSU Road Parking Lot Entrance
Completed - The scheduled maintenance has been completed.
Apr 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 07:00 EDT
Scheduled - We will be performing scheduled maintenance on the Summit I KSU Road parking lot entrance from April 1 to April 8. The entrance will be closed for the duration of this work.
Mar 25, 14:48 EDT
Apr 7, 2026
Sunapsis Planned Maintenance, Tuesday, 04/07/26, 5:00 p.m. through Tuesday, 04/07/26, 7:00 p.m.
Completed - The scheduled maintenance has been completed.
Apr 7, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 17:00 EDT
Scheduled - Sunapsis will be unavailable for system maintenance beginning Tuesday, 04/07/26, 5:00 p.m. and extending through Tuesday, 04/07/26, 7:00 p.m.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Mar 25, 12:57 EDT
Water Meter Installation at 1111 Chastain Road- Hatch Bridge on 4/7
Completed - The scheduled maintenance has been completed.
Apr 7, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 06:30 EDT
Scheduled - Impact Details:

Description & Location: Water service to the building will be temporarily shut off to support the installation of a new water meter. This outage will affect the entire facility.

Schedule: Tuesday, April 7 from 6:30 a.m. to 8:30 a.m.

Reason: This shutdown is necessary to complete the installation of a new water meter for the building. Installing a new water meter will improve accuracy in tracking usage, supports early leak detection, and helps ensure reliable system performance.

Logistics: During the outage, restrooms, sinks, and all other water-dependent fixtures will be unavailable. No building access restrictions are expected beyond the temporary loss of water service.
Apr 7, 06:30 EDT
Willingham Hall(WH) Network Planned Maintenance, Monday, 04/06/2026, 10:00 P.M. through Monday, 04/06/2026, 11:59 P.M.
Completed - The scheduled maintenance has been completed.
Apr 7, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 22:00 EDT
Scheduled - Willingham Hall(WC) Network(wired and wireless) will be unavailable for system maintenance beginning Monday, 04/06/2026, 10:00 P.M. extending through Monday, 04/06/2026, 11:59 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 25, 12:42 EDT
University College(UC) Network Planned Maintenance, Monday, 04/06/2026, 10:00 P.M. through Monday, 04/06/2026, 11:59 P.M.
Completed - The scheduled maintenance has been completed.
Apr 7, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 22:00 EDT
Scheduled - University College(UC) Network(wired and wireless) will be unavailable for system maintenance beginning Monday, 04/06/2026, 10:00 P.M. extending through Monday, 04/06/2026, 11:59 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 25, 12:39 EDT
Apr 6, 2026
Apr 5, 2026

No incidents reported.

Apr 4, 2026
Voicethread Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 07:00 EDT
Scheduled - Voicethread will have system maintenance beginning 4/4/2026, 7:00 a.m. and extending through 4/4/2026, 11:00 a.m. Users may experience slowness

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 3, 15:22 EDT
WiFi Planned Maintenance, Friday, 04/03/26, 10:00 p.m through Saturday, 04/04/26, 2:00 a.m.
Completed - The scheduled maintenance has been completed.
Apr 4, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 22:00 EDT
Scheduled - WiFi authentication may be unavailable during system maintenance beginning Friday, 04/03/26, 10:00 p.m. and extending through Saturday, 04/04/26, 2:00 a.m.
Mar 25, 13:21 EDT
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