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About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at the KSU Service Portal.

Use the link below to sign up for text (phone icon) or email (mail icon) updates.

KSU Center Network Service Issues - Thursday, April 11, 2024
Identified - The KSU Center Network is currently experiencing issues that may affect your ability to connect to the network or access phones in some areas of the KSU Center.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.
Apr 11, 2024 - 08:04 EDT
Academic & Research Services ? Operational
IT/AV Checkout ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Percipio ? Operational
Qualtrics ? Operational
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Operational
Accounts & Identity Management ? Operational
NetID Services ? Operational
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
Agiloft ? Operational
AiM Facilities Management ? Operational
apps.kennesaw.edu ? Operational
Campus Directory ? Operational
Concur ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
ETQ Reliance ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Financial Edge ? Operational
Formstack ? Operational
Grubhub Operational
Handshake - Student Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OmniUpdate ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
Point of Sale Systems ? Operational
Raiser's Edge ? Operational
Salesforce/TargetX Operational
SAS Reports ? Operational
ServiceNow ? Operational
Student Recreation Center Portal ? Operational
Time Clocks Operational
Titanium Operational
Communications ? Operational
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Websites ? Operational
OwlTV ? Operational
Microsoft Teams ? Operational
Office 365 / Campus Email ? Operational
University Event Calendar - Localist ? Operational
Zoom Meetings Operational
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Operational
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
Decisions ? Operational
DegreeWorks ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
Navigate EAB ? Operational
OnBase ? Operational
OwlLife ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
Watermark ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Social Science Network Planned Maintenance, Tuesday, April 16th, 2024, 11:00 P.M. through Wednesday, April 17th, 2024, 7:00 A.M. Apr 16, 2024 23:00 - Apr 17, 2024 07:00 EDT
The Network (Wired, Wi-Fi, and VoIP Phones) in the Social Science Building Floors 1 through 4 will be undergoing system maintenance beginning Tuesday, April 16th, 2024, 11:00 P.M. and extending through Wednesday, April 17th, 2024, 7:00 A.M.

Network connections will be intermittent during this time.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 06, 2024 - 11:52 EDT
Marietta Network Planned Maintenance, 04/17/2024, 11:00 P.M. through 04/17/2024, 11:59 P.M. Apr 17, 2024 23:00 - Apr 18, 2024 00:00 EDT
The Marietta Campus network(Wi-Fi, Wired, and VOIP Phones) may experience intermittent unavailability during system maintenance beginning 04/17/2024, 11:00 P.M. extending through 04/17/2024, 11:59 P.M..

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 04, 2024 - 17:37 EDT
Kennesaw Network Planned Maintenance, 04/18/2024, 1:00 A.M. through 04/18/2024, 2:00 A.M. Apr 18, 2024 01:00-02:00 EDT
The Kennesaw Network(Wi-Fi, Wired, and VoIP Phones) may experience intermittent unavailability during system maintenance beginning 04/18/2024, 1:00 A.M. extending through 04/18/2024, 2:00 A.M..

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 04, 2024 - 17:40 EDT
Campus Wi-Fi Network Planned Maintenance, Thursday, April 18th, 2024, 11:00 P.M. through Friday, April 18th, 2024, 7:00 A.M. Apr 18, 2024 23:00 - Apr 19, 2024 07:00 EDT
The campus Wi-Fi network in the Social Science, Public Safety, Pilcher, Performance Hall, and University Hall may experience intermittent issues during system maintenance beginning Thursday, April 18th, 2024, 11:00 P.M. and extending through Friday, April 18th, 2024, 7:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 04, 2024 - 13:52 EDT
Banner/Owl Express Planned Maintenance, Saturday, April 20, 2024 at 8:00 a.m. through Saturday, April 20, 2024 at 11:59 p.m. Apr 20, 2024 08:00-23:59 EDT
Banner/Owl Express will be unavailable for system maintenance beginning Saturday, April 20, 2024, at 8:00 a.m. and extending through Saturday, April 20, 2024, at 11:59 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 04, 2024 - 13:56 EDT
Turnitin Planned Maintenance, 04/20/2024, 10:00 A.M. through 04/20/2024, 3:00 P.M. Apr 20, 2024 10:00-15:00 EDT
Turnitin, Gradescope and iThenticate will be unavailable for system maintenance beginning 04/20/2024, 10:00 A.M. extending through 04/20/2024, 3:00 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Mar 25, 2024 - 15:27 EDT
Chastain Point Network Planned Maintenance, Tuesday, April 23rd, 2024, 8:00 P.M. through Wednesday, April 24th, 2024, 4:00 A.M. Apr 23, 2024 20:00 - Apr 24, 2024 04:00 EDT
The Network (Wired, Wi-Fi, and VoIP Phones) in Chastain Point will be undergoing system maintenance beginning Tuesday, April 23rd, 2024, 8:00 P.M. and extending through Wednesday, April 24th, 2024, 4:00 A.M.

Network connections will be intermittent during this time.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999
Posted on Apr 11, 2024 - 11:03 EDT
Tech Services, Tech Annex, Visual arts and Wilson Annex Network Planned Maintenance, Thursday, April 25th, 2024, 9:00 P.M. through Friday, April 26th, 2024, 5:00 A.M. Apr 25, 2024 21:00 - Apr 26, 2024 05:00 EDT
The Network (Wired, Wi-Fi, and VoIP Phones) in Tech Services, Tech Annex, Visual Arts, and Wilson Annex will be undergoing system maintenance beginning Thursday, April 25th, 2024, 9:00 P.M. and extending through Friday, April 26th, 2024, 5:00 A.M.

Network connections will be intermittent during this time.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 11, 2024 - 11:52 EDT
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024
Banner Admin Pages Service Issues - 4/15/2024
Resolved - This incident has been resolved.
Apr 15, 12:23 EDT
Investigating - Some users are currently reporting service issues with Banner Admin Pages.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 15, 12:14 EDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Percipio (OwlTrain) Service Issues - Friday, April 12th, 2024
Resolved - University Information Technology Services (UITS) has confirmed that OwlTrain is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Apr 12, 16:25 EDT
Identified - OwlTrain / Percipio is currently experiencing issues that may affect your ability to launch Percipio Compliance Content
Percipio is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.
Apr 12, 15:21 EDT
Town Point Network Planned Maintenance, 04/11/2024, 10:00 P.M. through 04/11/2024, 6:00 A.M.
Completed - The scheduled maintenance has been completed.
Apr 12, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:00 EDT
Scheduled - The Network(Wired, Wi-Fi, and VoIP Phones) in the Town Point Building will be unavailable for system maintenance beginning 04/11/2024, 10:00 P.M. and extending through 04/11/2024, 6:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 28, 12:28 EDT
Apr 11, 2024
Kennesaw Campus Network Planned Maintenance, 04/11/2024, 12:00 A.M. through 04/11/2024, 1:00 A.M.
Completed - The scheduled maintenance has been completed.
Apr 11, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 00:00 EDT
Scheduled - The Network(Wired Wi-Fi, and VoIP Phones) on the Kennesaw Campus may intermittently be unavailable for system maintenance beginning 04/11/2024, 12:00 A.M. and extending through 04/11/2024, 1:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 28, 12:24 EDT
Marietta Campus Network Planned Maintenance, 04/10/2024, 11:00 P.M. through 04/10/2024, 11:59 P.M.
Completed - The scheduled maintenance has been completed.
Apr 11, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 23:00 EDT
Scheduled - The Network(Wired, Wi-Fi, and VoIP Phones) on the Marietta Campus may intermittently be unavailable for system maintenance beginning 04/10/2024, 11:00 P.M. and extending through 04/10/2024, 11:59 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 10, 23:00 EDT
Apr 10, 2024
Percipio (OwlTrain) Service Issues - Wednesday, April 10, 2024
Resolved - This incident has been resolved.
Apr 10, 19:11 EDT
Investigating - Some users are currently reporting service issues with Percipio (OwlTrain).

Percipio is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 10, 08:59 EDT
Sturgis Library Network Planned Maintenance, 04/09/2024, 11:00 P.M. through 04/10/2024, 7:00 A.M.
Completed - The scheduled maintenance has been completed.
Apr 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:00 EDT
Scheduled - The Network(Wired, Wi-Fi, and VoIP Phones) in the Sturgis Library will be unavailable for system maintenance beginning 04/09/2024, 11:00 P.M. and extending through 04/10/2024, 7:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 28, 12:32 EDT
Math and Stats Building Network Planned Maintenance, 04/09/2024, 10:00 P.M. through 04/10/2024, 6:00 A.M.
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:00 EDT
Scheduled - The Network(Wired, Wi-Fi, and VoIP Phones) in the Math and Stats Building will be unavailable for system maintenance beginning 04/09/2024, 10:00 P.M. and extending through 04/10/2024, 6:00 A.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 28, 12:34 EDT
Apr 9, 2024
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024
VoiceThread Planned Maintenance, Saturday, April 6th, 2024, 08:00 A.M. through Saturday, April 6th, 2024, 12:00 P.M.
Completed - The scheduled maintenance has been completed.
Apr 6, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 08:00 EDT
Scheduled - VoiceThread users may experience slowness during system maintenance beginning Saturday, April 6th, 2024, 08:00 A.M. and extending through Saturday, April 6th, 2024, 12:00 P.M.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 5, 16:46 EDT
Microsoft Teams Automatic Update - 04/01/2024
Resolved - This incident has been resolved.
Apr 6, 10:52 EDT
Investigating - Microsoft recently announced that all remaining users of classic Teams will be automatically updated to new Teams on Monday, April 1. (Some users may experience changes as early as March 31.) This update brings improvements to enhance your communication and productivity:

• A new channels experience with a new conversation view in channels, an updated compose box, a streamlined information pane, and an enhanced in-channel search experience.
• External presenters can now receive unique links to join Teams meetings directly, bypassing the lobby.

Because Microsoft will automatically update Teams on your devices on April 1, you do not need to take any action. During the update, there may be a brief period of approximately 10 minutes when you will be unable to use Teams.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 25, 15:45 EDT
Apr 5, 2024
Bailey Athletic, Convocation, and Student Rec, Network Planned Maintenance, Thursday, April 4, 2024 at 11:00 p.m. through Friday, April 5, 2024 at 6:00 a.m.
Completed - The scheduled maintenance has been completed.
Apr 5, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 23:00 EDT
Scheduled - Bailey Athletic, Convocation, and Student Rec network will undergo system maintenance beginning Thursday, April 4, 2024, at 11:00 p.m. and extending through Friday, April 5, 2024, at 6:00 a.m.

During maintenance, the network connection may be intermittent.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 21, 15:59 EDT
Apr 4, 2024
Apr 3, 2024
Network Planned Maintenance in KSU Center 335,341,439 and Owl's Nest 120A, beginning Tuesday, April 2, 2024 11:00 p.m. through Wednesday, April 3, 2024, 6:00 a.m.
Completed - The scheduled maintenance has been completed.
Apr 3, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:00 EDT
Scheduled - The network in the KSU Center 335,341,439 and Owl's Nest 120A will be unavailable for system maintenance beginning Tuesday, April 2, 2024 11:00 p.m. and extending through Wednesday, April 3, 2024, 6:00 a.m.

During this maintenance, the network connectivity will be intermittent in these areas.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 21, 16:02 EDT
Apr 2, 2024
duo.kennesaw.edu Website Login Issues - Tuesday, April 2, 2024
Resolved - University Information Technology Services (UITS) has confirmed that the website duo.kennesaw.edu is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Apr 2, 10:33 EDT
Identified - The website duo.kennesaw.edu is currently experiencing issues that may affect the ability of new customers to log in and their Duo account and existing customers to update their devices on the website. Customers wishing to add a device or set up their account may contact the KSU Service Desk at (Faculty/Staff) 470-578-6999 or (Students) 470-578-3555, and a technician will be glad to assist you.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Apr 2, 09:51 EDT
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