Microsoft Teams Issue Identified - Wednesday, 10/14/2026
Identified - Affected users see a sign-in prompt when attempting to join a meeting, but clicking "sign-in" on the prompt has no effect.

Users can sign-out and sign back in as a temporary mitigation.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Oct 14, 2026 - 16:25 EDT
Owl Express Issue Identified - Monday, 10/05/2026
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 05, 2026 - 19:45 EDT
Investigating - Some users are currently reporting issues with Owl Express, and the UITS team is working quickly to fix the problem.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Oct 05, 2026 - 19:07 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 05, 2026 - 15:22 EDT
Investigating - Some users are currently reporting issues with Owl Express, and the UITS team is working quickly to fix the problem.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Oct 05, 2026 - 15:12 EDT
Academic & Research Services Operational
CCSE Student Virtual Desktops Operational
Coursera Operational
D2L Brightspace Operational
eCore Operational
High Performance Computing Operational
IT/AV Checkout Operational
iThenticate Operational
Kaltura MediaSpace Operational
Moodle Operational
OwlTrain / Percipio Operational
Qualtrics Operational
Respondus Operational
Turnitin Operational
Virtual Owl Operational
VoiceThread Operational
Cayuse - Proposal Management Platform Operational
SoftChalk Operational
Simple Syllabus Operational
Accounts & Identity Management Operational
Authentication Services Operational
Multifactor Authentication - Microsoft Authenticator Operational
NetID Services Operational
Business Operations Operational
Agiloft Operational
apps.kennesaw.edu Operational
Campus Directory Operational
Concur Operational
Decisions Operational
DocuSign Operational
ePro / Peoplesoft Operational
ETQ Reliance Operational
Event Management System (EMS) Operational
Faculty Information System (FIS) Operational
Financial Edge Operational
Formstack Operational
GeorgiaFIRST Marketplace Operational
Grubhub Operational
Handshake - Student Hiring Operational
KCash Manager Operational
KnowBe4 Operational
KSU Connect Operational
KSU Facilities Portal Operational
KSU Mall (Marketplace) Operational
LiquidFiles (Send-A-File) Operational
Meal Plans Operational
Mobile Talon Card Operational
OmniUpdate Operational
OneUSG Connect Operational
Online Giving Website Operational
Owl Pay Operational
Parking Portal Operational
Point of Sale Systems Operational
Raiser's Edge Operational
Salesforce/TargetX Operational
Salto Operational
SAS Reports Operational
ServiceNow Operational
Steppingblocks Operational
Student Recreation Center Portal Operational
Time Clocks Operational
Titanium Operational
Transact eAccounts Operational
WebCheckout Operational
Communications Degraded Performance
Call Center Phones (Platform28) Operational
Campus Email Operational
eFax Operational
Kahoot Operational
KSUTV Operational
KSU Websites Operational
Microsoft 365 Operational
Microsoft Teams Degraded Performance
Network - Kennesaw Operational
Network - Marietta Operational
Owl Life Operational
OwlTV Operational
PeachNet Network Operational
Phone Fax Operational
Student Housing Network (MyResNet) Operational
Teams Calling Operational
University Event Calendar - Localist Operational
WiFi - Eduroam Operational
WiFi - Kennesaw Operational
WiFi - Marietta Operational
Zoom Meetings Operational
Productivity Services Operational
Adobe Creative Cloud Operational
Copilot Operational
Copy Print Operational
Scanning Operational
Global Protect VPN Operational
Shared Network Drives Operational
Student Records Operational
Banner Admin Pages Operational
Banner / Owl Express Operational
CampusLogic Operational
DataTransfer Operational
DegreeWorks Operational
ePay / Student Accounts Operational
Housing Portal - StarRez Operational
iStart/Sunapsis Operational
Navigate EAB Operational
OnBase Operational
OwlLife Operational
Scholarship Portal Operational
Symplicity Operational
Watermark Operational
Utilities & Engineering Services Kennesaw Operational
HVAC(Heating, Ventilation, and Air Conditioning) Systems Operational
Campus Water System Operational
Campus Electrical System Operational
Campus Roads and Parking Lots Operational
Campus Gas System Operational
Utilities & Engineering Services Marietta Operational
HVAC(Heating, Ventilation, and Air Conditioning) Systems Operational
Campus Water System Operational
Campus Electrical System Operational
Campus Roads and Parking Lots Operational
Campus Gas System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

KSUGuest Network Planned Maintenance Oct 16, 2026 22:00-23:00 EDT

Maintenance will be performed on the KSUGuest wireless network. Wireless connectivity is not expected to be interrupted during this maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Oct 07, 2026 - 10:01 EDT

SAS Planned Maintenance Nov 7, 2026 11:00 - Nov 8, 2026 17:00 EST

SAS will be unavailable for system upgrade maintenance during the scheduled time.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Sep 30, 2026 - 13:29 EDT

Oct 16, 2026

No incidents reported today.

Oct 15, 2026

Network Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:00 EDT
Scheduled - The Network on both the Kennesaw and Marietta campuses will undergo maintenance, and users may experience slowness when loading webpages during the scheduled system maintenance.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Oct 7, 09:54 EDT

Oct 14, 2026

iStart/Sunapsis Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 17:00 EDT
Scheduled - iStart/Sunapsis will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Sep 30, 12:22 EDT
Network Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 23:00 EDT
Scheduled - The Network on both the Kennesaw and Marietta campuses will undergo maintenance, and users may experience slowness when loading webpages during the scheduled system maintenance.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Oct 7, 09:54 EDT

Oct 13, 2026

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

WiFi Service - Kennesaw/Marietta Campus
Completed - The scheduled maintenance has been completed.
Oct 10, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:00 EDT
Scheduled - WiFi on both the Kennesaw and Marietta campus will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Sep 30, 12:19 EDT

Oct 9, 2026

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Mobile Talon Card - Apple Wallet Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 11:00 EDT
Scheduled - Apple will be performing scheduled maintenance that may affect the Mobile Talon Card setup. Adding or removing an account during the maintenance window is not advised and may not be available. Previously set up Mobile Talon Card credentials will continue to operate normally and will not be impacted.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Oct 6, 11:19 EDT

Oct 6, 2026

Sailpoint Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 08:00 EDT
Scheduled - Employee titles and department information in Microsoft Teams, Outlook, and related systems will be updated beginning Oct. 6 to align with official records in OneUSG Connect. Most changes will be minor and reflect updates to wording, formatting, or existing differences between systems. Updates may take time to appear consistently across all platforms.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Sep 30, 13:09 EDT

Oct 5, 2026

Unresolved incident: Owl Express Issue Identified - Monday, 10/05/2026.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

VoiceThread Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 07:00 EDT
Scheduled - VoiceThread users may experience slowness during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Oct 2, 15:27 EDT

Oct 2, 2026

Owl Express Issue Identified - Wendesday, 09/30/2026
Resolved - This incident has been resolved.
Oct 2, 09:59 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 13:49 EDT
Investigating - Some users are currently reporting issues with registering for classes in Owl Express, and the UITS team is working quickly to fix the problem.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Sep 30, 13:47 EDT
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