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About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at the KSU Service Portal.

Use the link below to sign up for text (phone icon) or email (mail icon) updates.

NetID Data Feeds Unavailable, Tuesday, December 13, 2022, 6:00 AM through Friday, December 23, 2022, 11:59 PM
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 2022 - 06:00 EST
Scheduled - NetID data feeds will be impacted by the downtime of the Transact system beginning Tuesday, December 13, 2022, 6:00 AM and extending through Friday, December 23, 2022, 11:59 PM. The addition or deletion of accounts will not take place during this time.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Academic & Research Services ? Operational
AV Checkout ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Percipio ? Operational
Qualtrics ? Operational
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Operational
Accounts & Identity Management ? Under Maintenance
NetID Services ? Under Maintenance
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
Agiloft ? Operational
AiM Facilities Management ? Operational
apps.kennesaw.edu ? Operational
Campus Directory ? Operational
ChangeGear Service Management ? Operational
Concur ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
ETQ Reliance ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Formstack ? Operational
Handshake - Student Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OmniUpdate ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
PeopleAdmin - Faculty Hiring ? Operational
Point of Sale Systems ? Operational
Raiser's Edge ? Operational
Salesforce/TargetX Operational
SAS Reports ? Operational
ServiceNow ? Operational
Student Recreation Center Portal ? Operational
TeamDynamix ? Operational
Communications ? Operational
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Today ? Operational
KSU Websites ? Operational
OwlTV ? Operational
Microsoft Teams ? Operational
Office 365 / Campus Email ? Operational
University Event Calendar - Localist ? Operational
Zoom Meetings Operational
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Operational
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
Decisions ? Operational
DegreeWorks ? Operational
Digital Measures ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
Navigate EAB ? Operational
OnBase ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
eXplorance Blue ? Operational
OwlLife ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Banner Environment Maintenance December, 03, 2022, 8:00 AM through December, 03, 2022 , 11:59 PM Dec 3, 2022 08:00-23:59 EST
Update - Banner will be unavailable for system maintenance beginning December, 03, 2022, 8:00 AM and extending through December, 03, 2022, 11:59 PM.

Systems affected will include, but are not limited to Banner, Degree Works, SAS, and Ad Astra.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 17, 2022 - 15:13 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 17, 2022 - 15:06 EST
Scheduled - Banner, Degree Works, SAS, Ad Astra will be unavailable for system maintenance beginning December, 03, 2022, 8:00 AM and extending through December, 03, 2022, 11:59 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 17, 2022 - 14:55 EST
OneUSG Connect - Careers Planned Maintenance for Friday, December 9, 2022, from 11:15 PM through Saturday, December 10, 2022 12:00 PM Dec 9, 2022 23:15 - Dec 10, 2022 12:00 EST
OneUSG Connect - Careers will be unavailable for system maintenance beginning Friday, December 9, 2022 at 11:15 PM and extending through Saturday, December 10, 2022 12:00 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Oct 31, 2022 - 14:41 EDT
Transact Planned Maintenance, Tuesday, December 13, 2022, 6:00 AM through Friday, December 23, 2022, 11:59 PM Dec 13, 2022 06:00 - Dec 23, 2022 23:59 EST
Transact, KSU’s platform for the Talon Card, will be unavailable for system maintenance beginning Tuesday, December 13, 2022, 6:00 AM and extending through Friday, December 23, 2022, 11:59 PM.

This extended maintenance period will impact the following systems, specifically account creation and termination:

NetID
Handshake
Dining Dollars (Mobile Ordering)
Meal Plans (Mobile Ordering)
KCash
Registered Visitors Form
Conflict of Interest Form
Graduate Faculty Status Form

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Nov 21, 2022 - 11:02 EST
Past Incidents
Nov 26, 2022

No incidents reported today.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
OneUSG Connect, GeorgiaFirst Financials, and All USG-Hosted Applications Service Issues - Tuesday, November 22, 2022
Resolved - University Information Technology Services (UITS) has confirmed that OneUSG Connect, GeorgiaFirst Financials, and All USG-Hosted Applications are functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 23, 09:17 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 22, 10:11 EST
Identified - OneUSG Connect, GeorgiaFirst Financials, and All USG-Hosted Applications are currently experiencing issues that may affect your ability to login and access USG-hosted websites and applications.

The USG is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.
Nov 22, 08:41 EST
Investigating - Some users are currently reporting service issues with the OneUSG Connect logins.

The USG is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 22, 08:23 EST
Nov 22, 2022
CCSE Data Center Planned Maintenance, Tuesday, November 22, 2022, 7:30 AM through Tuesday, November 22, 2022, 3:00 PM
Completed - The scheduled maintenance has been completed.
Nov 22, 15:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 07:30 EST
Scheduled - The CCSE (College of Computing and Software Engineering) Data Center will be unavailable for system maintenance beginningTuesday, November 22, 2022, 7:30 AM and extending through Tuesday, November 22, 2022, 3:00 PM.

The systems impacted include:

CCSE Hosted VDI
CCSE Hosted Virtual Machines
CCSE Hosted Netlab

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 11, 16:08 EST
OnBase Service Issues - Tuesday, November 22, 2022
Resolved - University Information Technology Services (UITS) has confirmed that OnBase is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 22, 13:05 EST
Investigating - Some users are currently reporting service issues with the OnBase unity client and the web client.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 22, 12:22 EST
Nov 21, 2022
Network: Marietta Campus - Engineering Technology Center (Q Bldg) Service Issues - Monday, November 21, 2022
Resolved - University Information Technology Services (UITS) has confirmed that Network: Marietta Campus - Engineering Technology Center (Q Bldg) is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 21, 15:57 EST
Identified - Network: Marietta Campus - Engineering Technology Center (Q Bldg) is currently experiencing issues that may affect your ability to utilize Internet services.

UITS is currently working to resolve these issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.
Nov 21, 09:01 EST
OwlTrain/Percipio Service Issues - Friday, November 18, 2022
Resolved - University Information Technology Services (UITS) has confirmed that OwlTrain/Percipio is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 21, 09:03 EST
Investigating - Some users are currently reporting service issues with OwlTrain/Percipio.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 18, 11:38 EST
Nov 20, 2022

No incidents reported.

Nov 19, 2022
VoiceThread Planned Maintenance, November 19, 2022 5:00 AM through November 19, 2022 9:00 AM
Completed - The scheduled maintenance has been completed.
Nov 19, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 05:01 EST
Scheduled - VoiceThread users may experience slowness during system maintenance beginning November 19, 2022 , 5:00 AM and extending through November 19, 2022, 9:00 AM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 18, 08:31 EST
Nov 18, 2022
Duo.Kennesaw.Edu Service Issues - Friday, November 18, 2022
Resolved - University Information Technology Services (UITS) has confirmed that Duo.Kennesaw.Edu is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 18, 14:36 EST
Investigating - Some users are currently reporting service issues with registering devices with Duo at duo.kennesaw.edu..

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 18, 13:21 EST
Nov 17, 2022

No incidents reported.

Nov 16, 2022
Authentication Services Service Issues - Wednesday, November 16, 2022
Resolved - University Information Technology Services (UITS) has confirmed that Authentication Services are functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 16, 14:12 EST
Monitoring - University Information Technology Services (UITS) has confirmed that the Authentication Service is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Nov 16, 11:08 EST
Identified - The problem has been identified and our teams are currently working on a fix for these issues.
Nov 16, 09:24 EST
Investigating - Some users are currently reporting service issues with authenticating at KSU website like D2L, KSUMail, ServiceNow, or Global Protect VPN.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 16, 07:45 EST
Nov 15, 2022
Global Protect VPN Groups Planned Maintenance, Tuesday, November 15, 2022, 10:00 PM through Tuesday, November 15, 2022, 11:00 PM
Completed - The scheduled maintenance has been completed.
Nov 15, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:01 EST
Scheduled - Global Protect VPN, specifically VPN Groups (vpn-groups.kennesaw.edu), will be intermittently unavailable for system maintenance beginning Tuesday, November 15, 2022, 10:00 PM and extending through Tuesday, November 15, 2022, 11:00 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Nov 4, 14:03 EDT
Nov 14, 2022

No incidents reported.

Nov 13, 2022
Network maintenance in ALC Building and Kennesaw Student Center Planned Maintenance, Sunday, November 13, 2022, 9:00 PM through Sunday, November 13, 2022, 11:00 PM
Completed - The scheduled maintenance has been completed.
Nov 13, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 21:00 EST
Scheduled - The network in the ALC building and the Kennesaw Student Center will be unavailable for system maintenance beginning Sunday, November 13, 2022, 9:00 PM and extending through Sunday, November 13, 2022, 11:00 PM.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Oct 31, 18:14 EDT
Nov 12, 2022

No incidents reported.

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