About KSU Services Status Page

The Kennesaw State University Services Status page provides real-time updates on the operational status and maintenance of essential KSU services, including Information Technology and Utilities and Engineering.

Use the link below to sign up for text or email updates.

SotfChalk Service Issues - Friday, 05/15/2026
Investigating - Some users are currently reporting service issues with logging into the SoftChalk Web portal(kennesaw.softchalkcloud.com).

The Vendor is currently investigating these issues and working quickly to fix it.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
May 15, 2026 - 16:32 EDT
Academic & Research Services Operational
CCSE Student Virtual Desktops Operational
D2L Brightspace Operational
eCore Operational
High Performance Computing Operational
IT/AV Checkout Operational
iThenticate Operational
Kaltura MediaSpace Operational
Moodle Operational
OwlTrain / Percipio Operational
Qualtrics Operational
Respondus Operational
Turnitin Operational
Virtual Owl Operational
VoiceThread Operational
Cayuse - Proposal Management Platform Operational
SoftChalk Operational
Simple Syllabus Operational
Accounts & Identity Management Operational
Authentication Services Operational
Multifactor Authentication - Microsoft Authenticator Operational
NetID Services Operational
Business Operations Operational
Agiloft Operational
KSU Facilities Portal Operational
apps.kennesaw.edu Operational
Campus Directory Operational
Concur Operational
Decisions Operational
DocuSign Operational
ePro / Peoplesoft Operational
ETQ Reliance Operational
Event Management System (EMS) Operational
Faculty Information System (FIS) Operational
Financial Edge Operational
Formstack Operational
GeorgiaFIRST Marketplace Operational
Grubhub Operational
Handshake - Student Hiring Operational
KCash Manager Operational
KnowBe4 Operational
KSU Connect Operational
KSU Facilities Portal Operational
KSU Mall (Marketplace) Operational
LiquidFiles (Send-A-File) Operational
Meal Plans Operational
Mobile Talon Card Operational
OmniUpdate Operational
OneUSG Connect Operational
Online Giving Website Operational
Owl Pay Operational
Parking Portal Operational
Point of Sale Systems Operational
Raiser's Edge Operational
Salesforce/TargetX Operational
SAS Reports Operational
ServiceNow Operational
Steppingblocks Operational
Student Recreation Center Portal Operational
Time Clocks Operational
Titanium Operational
Transact eAccounts Operational
WebCheckout Operational
Salto Operational
Communications Operational
Call Center Phones (Platform28) Operational
KSUTV Operational
KSU Websites Operational
Microsoft 365 / Campus Email Operational
Microsoft Teams Operational
Network - Kennesaw Operational
Network - Marietta Operational
Owl Life Operational
OwlTV Operational
PeachNet Network Operational
Student Housing Network (MyResNet) Operational
Teams Calling Operational
WiFi - Eduroam Operational
WiFi - Kennesaw Operational
WiFi - Marietta Operational
University Event Calendar - Localist Operational
Zoom Meetings Operational
Kahoot Operational
Productivity Services Operational
Adobe Creative Cloud Operational
Copy Print Operational
Scanning Operational
Global Protect VPN Operational
Shared Network Drives Operational
Student Records Operational
Banner Admin Pages Operational
Banner / Owl Express Operational
CampusLogic Operational
DataTransfer Operational
DegreeWorks Operational
ePay / Student Accounts Operational
Housing Portal - StarRez Operational
iStart/Sunapsis Operational
Navigate EAB Operational
OnBase Operational
OwlLife Operational
Scholarship Portal Operational
Symplicity Operational
Watermark Operational
Utilities & Engineering Services Kennesaw Operational
HVAC(Heating, Ventilation, and Air Conditioning) Systems Operational
Campus Water System Operational
Campus Electrical System Operational
Campus Roads and Parking Lots Operational
Campus Gas System Operational
Utilities & Engineering Services Marietta Operational
HVAC(Heating, Ventilation, and Air Conditioning) Systems Operational
Campus Water System Operational
Campus Electrical System Operational
Campus Roads and Parking Lots Operational
Campus Gas System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

iThenticate 2.0 Upgrade Planned Maintenance May 17, 2026 20:00 - May 19, 2026 09:00 EDT

iThenticate 1.0 will be unavailable during the system maintenance upgrade to iThenticate 2.0.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Posted on Apr 29, 2026 - 13:36 EDT

Kahoot Planned Maintenance, Monday, 05/18/2026 11:00 a.m. through Monday, 05/18/2026 5:00 p.m. May 18, 2026 11:00-17:00 EDT

Kahoot will be unavailable for system maintenance beginning Monday, 05/18/2026 11:00 a.m. and extending through Monday, 05/18/2026 5:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Mar 11, 2026 - 09:47 EDT

Carmichael Student Center - Kennesaw Campus: HVAC Modifications and Shutdown May 19, 2026 05:00 - May 20, 2026 13:30 EDT

We will be performing scheduled maintenance on the HVAC system of the Carmichael Student Center on Tuesday, 5/19 and Wednesday, 5/20 from 5:00 AM to 1:30 PM. The HVAC system will be shut off during this time, affecting the entire south side of the building. If you have any questions or concerns regarding this impact, please contact dcs_info@kennesaw.edu.
Posted on May 06, 2026 - 09:59 EDT

Acid Neutralization Tank Cleanout - Multiple Sites, Kennesaw and Marietta Campuses May 20, 2026 07:00 - May 21, 2026 13:00 EDT

We will be performing a routine cleanout of acid neutralization tanks. On Wednesday, May 20, tanks will be cleaned out at the Civil Engineering Building, Textile Building, and G-Lab Annex. On Thursday, May 21, tanks will be cleaned out at the Visual Arts Building, Science Building, and Science Lab Building.
Posted on May 13, 2026 - 09:12 EDT

KSU Mobile Print Center Maintenance May 20, 2026 23:00 - May 21, 2026 00:00 EDT

The KSU Mobile Print Center(ksuprint.kennesaw.edu) will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on May 13, 2026 - 09:59 EDT

Wellness and Recreation Center(S1) Network Planned Maintenance May 22, 2026 22:00-23:00 EDT

The network(Wired and Wifi) at the Wellness and Recreation Center on the Marietta Campus will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on May 13, 2026 - 09:49 EDT

Crawford Lab (E) Planned Network Maintenance May 22, 2026 22:00-23:00 EDT

Network access at Crawford Lab (E) building will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on May 13, 2026 - 10:00 EDT

1st Floor Gymnasium (S2) Planned Network Maintenance May 22, 2026 22:00-23:00 EDT

Network access on the 1st Floor of the Gymnasium (S2) building will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on May 13, 2026 - 09:49 EDT

KSU Guest Wifi Planned Maintenance May 22, 2026 23:00 - May 23, 2026 01:00 EDT

The KSU Guest Wifi will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on May 13, 2026 - 09:46 EDT

Scheduled Road/Parking Lot Maintenance - KSU Road/Mickey Dunn Stadium May 26, 2026 05:00 - May 28, 2026 17:00 EDT

We will be performing scheduled maintenance on Mickey Dunn Stadium from Tuesday, May 26 through Thursday, May 28. A partial lane closure will be in effect on KSU Road for the duration of the work. Flaggers will be present to direct traffic. If you have any questions or concerns regarding this impact, please contact dcs_info@kennesaw.edu.
Posted on May 08, 2026 - 09:00 EDT

Agiloft Planned Maintenance May 26, 2026 17:00-18:00 EDT

Agiloft will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on May 06, 2026 - 11:34 EDT

Scheduled Road/Parking Lot Maintenance - Carmichael Student Center May 27, 2026 08:00-17:00 EDT

We will be performing scheduled maintenance at the Carmichael Student Center on Wednesday, May 27. The impact will cause short-term blockages of the sidewalk areas and landscaping around the student center porch seating area. The side entry doors (parking lot side) will be impacted for up to two hours. The machine being used will produce some loud noises that might be heard in Math/Stats, Sturgis, and Carmichael.
Posted on May 08, 2026 - 09:52 EDT

Scheduled Road/Parking Lot Maintenance - KSU Road/Parking Lot A/Summit I Parking Lot May 29, 2026 06:00 - May 31, 2026 18:00 EDT

We will be performing scheduled maintenance in the KSU Road/Parking Lot A/Summit I area from Friday, May 29 through Sunday, May 31. Flaggers will be utilized during the work period. Please use caution while traveling through this area.
Posted on Apr 15, 2026 - 14:54 EDT

Banner Admin Pages, Owl Express, Degree Works, SAS, and Touchnet Planned Maintenance Jun 13, 2026 08:00 - Jun 14, 2026 00:00 EDT

Owl Express - Degree Works - Banner Admin Pages - SAS Applications - Touchnet – Bill + Payment (Tuition and Payments) will be unavailable for system maintenance beginning Saturday, June 13th, 8:00 a.m. and extending through Sunday, June 14th, 12:00 a.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Apr 08, 2026 - 11:21 EDT
May 17, 2026

No incidents reported today.

May 16, 2026
VoiceThread Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 07:00 EDT
Scheduled - VoiceThread will remain operational, but may experience intermittent system disruption due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 15, 11:04 EDT
May 15, 2026
SoftChalk Planned Maintenance, Friday, 05/15/2026 11:00 a.m. through Friday, 05/15/2026 5:00 p.m.
Completed - The scheduled maintenance has been completed.
May 15, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 11:00 EDT
Scheduled - SoftChalk will be unavailable for system maintenance beginning Friday, 05/15/2026 11:00 a.m. and extending through Friday, 05/15/2026 5:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 11, 09:53 EDT
Kaltura Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 15, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 14:00 EDT
Scheduled - Kaltura MediaSpace will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 29, 13:43 EDT
College of Computing and Software Engineering Virtual Desktop Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 15, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 10:00 EDT
Scheduled - The College of Computing and Software Engineering Virtual Desktops will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 30, 20:59 EDT
May 14, 2026
Turnitin Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 14:00 EDT
Scheduled - Turnitin will be unavailable during system maintenance.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
May 6, 11:28 EDT
SoftChalk Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 15:00 EDT
Scheduled - SoftChalk will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 6, 11:15 EDT
Steppingblocks Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 17:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 16:00 EDT
Scheduled - Steppingblocks will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 6, 11:21 EDT
VoiceThread Planned Maintenance, Thursday, 05/14/2026 2:00 p.m. through Thursday, 05/14/2026 5:00 p.m.
Completed - The scheduled maintenance has been completed.
May 14, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 14:00 EDT
Scheduled - VoiceThread will be unavailable for system maintenance beginning Thursday, 05/14/2026 2:00 p.m. and extending through Thursday, 05/14/2026 5:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 11, 09:58 EDT
Banner Admin Pages Issue Identified
Resolved - This incident has been resolved.
May 14, 15:45 EDT
Investigating - An issue has been identified in Banner Admin Pages, and it is currently unavailable. We know the Banner System is important to you, and the IT team is working quickly to resolve it.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
May 14, 14:29 EDT
Simple Syllabus Planned Maintenance, Thursday, 05/14/2026 8:30 a.m. through Thursday, 05/14/2026 10:00 a.m.
Completed - The scheduled maintenance has been completed.
May 14, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:30 EDT
Scheduled - Simple Syllabus will be unavailable for system maintenance beginning Thursday, 05/14/2026 8:30 a.m. and extending through Thursday, 05/14/2026 10:00 a.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Mar 25, 13:15 EDT
GrubHub Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:00 EDT
Scheduled - GrubHub and Dining Dollars will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 8, 11:14 EDT
Transact Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 00:00 EDT
Scheduled - Transact will be unavailable during system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 6, 10:56 EDT
2nd Floor Carmichael Student Center Planned Network Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 EDT
Scheduled - Network access on the second floor of the Carmichael Student Center will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 22, 16:54 EDT
May 13, 2026
Moodle Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:00 EDT
Scheduled - Moodle will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 30, 20:56 EDT
1st Floor Carmichael Student Center Planned Network Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 23:00 EDT
Scheduled - Network access on the first floor of the Carmichael Student Center will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 22, 16:53 EDT
May 12, 2026
Planned Power Outage for 351 Public Safety
Completed - The scheduled maintenance has been completed.
May 12, 23:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 11:14 EDT
Scheduled - Impact Details:
Description & Location: Electrical feeds from generators will be re‑worked, requiring a full building power outage for the Public Safety building and Norton Hall. Emergency‑powered devices will remain operational.
Schedule:
Full Building Outage for 351Public Safety: Tuesday, May 12 from 5:00 AM-5:00 PM
-Additional Power Interruptions (not full outages): Thursday, May 14 and Friday, May 15 during transfer back to normal/on‑generator power.
Reason: Plant Operations will be reworking power feeds and generators to fully support police operations at the Public Safety building and Norton Hall. This work ensures continuity of operations during emergencies.
Logistics:
Non‑emergency devices (HVAC, office receptacles and lighting, vending, copiers, and break‑room appliances) will be without power for the full outage but will not be affected by the brief power interruptions on May 11 and 15 for Public Safety building.
Essential emergency‑powered systems (life‑safety lighting, Police Dispatch, networking equipment, and door access) will remain operational during the outage but may experience brief blips during the transfer activities on those dates.
No detours or access restrictions are expected for each building.
May 12, 11:13 EDT
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026
Banner/Owl Express Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 9, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 17:00 EDT
Scheduled - Banner/Owl Express, Banner Admin Pages, and Degree Works will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 6, 10:51 EDT
Agiloft Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 9, 10:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 08:00 EDT
Scheduled - Agiloft will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 5, 16:37 EDT
May 8, 2026
Scheduled Road/Parking Lot Maintenance - Carmichael Student Center
Completed - The scheduled maintenance has been completed.
May 8, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 07:00 EDT
Scheduled - We will be performing scheduled maintenance near the Carmichael Student Center on Friday, May 8 from 7:00 AM to 5:00 PM. During this time there will be short-term blockages of the sidewalk areas around the student center porch areas and four parking spaces between Carmichael Student Center and University Hall will be closed off.
Apr 29, 08:46 EDT
D2L Brightspace Issue Identified
Resolved - This incident has been resolved.
May 8, 07:13 EDT
Update - We are continuing to monitor for any further issues.
May 8, 07:12 EDT
Monitoring - D2L appears to be working at this time. Users may experience some slowness when navigating the site.
May 7, 22:04 EDT
Investigating - D2L is reporting a service disruption affecting D2L Brightspace. D2L is working quickly to fix the problem.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
May 7, 21:59 EDT
May 7, 2026
OnBase Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 7, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:00 EDT
Scheduled - OnBase will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 22, 20:52 EDT
OneUSG Connect Issue Identified
Resolved - University Information Technology Services (UITS) has confirmed that OneUSG is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
May 7, 08:59 EDT
Investigating - Some users are currently reporting issues with OneUSG Connect, and the system admins are working quickly to fix the problem.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
May 7, 08:27 EDT
May 6, 2026
KSU Connect Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 6, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 18:01 EDT
Scheduled - KSU Connect will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
May 6, 15:19 EDT
Cayuse - Proposal Management Platform Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 6, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 17:00 EDT
Scheduled - Cayuse will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 22, 20:48 EDT
May 5, 2026

No incidents reported.

May 4, 2026
KSU Connect Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 4, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 19:00 EDT
Scheduled - KSU Connect will be unavailable during this time due to scheduled system maintenance.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Apr 22, 20:50 EDT
May 3, 2026

No incidents reported.

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