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About the KSU Status Page


The KSU Status Page provides up-to-date service information about the status of and upcoming maintenance for Kennesaw State University IT systems and services.

If you are encountering a problem that is not listed on this page, please report your issue to the KSU Service Desk at the KSU Service Portal.

Use the link below to sign up for text (phone icon) or email (mail icon) updates.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Academic & Research Services ? Operational
IT/AV Checkout ? Operational
D2L Brightspace ? Operational
eCore ? Operational
High Performance Computing ? Operational
iThenticate ? Operational
Kaltura MediaSpace ? Operational
Moodle ? Operational
OwlTrain / Percipio ? Operational
Qualtrics ? Operational
Respondus ? Operational
Turnitin ? Operational
Virtual Owl ? Operational
VoiceThread ? Operational
Accounts & Identity Management ? Operational
NetID Services ? Operational
Multifactor Authentication - Duo ? Operational
Authentication Services Operational
Business Operations ? Operational
90 days ago
100.0 % uptime
Today
Agiloft ? Operational
AiM Facilities Management ? Operational
apps.kennesaw.edu ? Operational
Campus Directory ? Operational
Concur ? Operational
DocuSign ? Operational
Door Access - KissFlow ? Operational
ePro / Peoplesoft ? Operational
ETQ Reliance ? Operational
Event Management System (EMS) ? Operational
Faculty Information System (FIS) ? Operational
Financial Edge ? Operational
Formstack ? Operational
Grubhub Operational
Handshake - Student Hiring ? Operational
KCash Manager ? Operational
KSU Connect ? Operational
KSU Mall (Marketplace) ? Operational
Meal Plans ? Operational
OmniUpdate ? Operational
OneUSG Connect ? Operational
Online Giving Website ? Operational
Owl Pay ? Operational
Parking Portal ? Operational
Point of Sale Systems ? Operational
Raiser's Edge ? Operational
Salesforce/TargetX Operational
SAS Reports ? Operational
ServiceNow ? Operational
Student Recreation Center Portal ? Operational
Time Clocks Operational
Titanium Operational
LiquidFiles (Send-A-File) Operational
90 days ago
100.0 % uptime
Today
WebCheckout Operational
90 days ago
100.0 % uptime
Today
Communications ? Operational
90 days ago
100.0 % uptime
Today
Campus Telephone System ? Operational
Network - Kennesaw ? Operational
WiFi - Kennesaw ? Operational
Network - Marietta ? Operational
WiFi - Marietta ? Operational
PeachNet Network ? Operational
KSU Websites ? Operational
OwlTV ? Operational
Microsoft Teams ? Operational
Office 365 / Campus Email ? Operational
University Event Calendar - Localist ? Operational
Zoom Meetings Operational
Student Housing Network (MyResNet) Operational
90 days ago
100.0 % uptime
Today
Productivity Services ? Operational
Adobe Creative Cloud ? Operational
Copy Print ? Operational
Scanning ? Operational
Global Protect VPN ? Operational
Shared Network Drives ? Operational
Student Records ? Operational
Banner Admin Pages Operational
Banner / Owl Express ? Operational
CampusLogic ? Operational
Decisions ? Operational
DegreeWorks ? Operational
ePay / Student Accounts ? Operational
Housing Portal - StarRez ? Operational
Navigate EAB ? Operational
OnBase ? Operational
OwlLife ? Operational
Scholarship Portal ? Operational
Symplicity ? Operational
Watermark ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Campus Network Planned Upgrade, Thursday, August 1, 2024, 5:00 p.m. through Thursday, August 1, 2024, 8:00 p.m. Aug 1, 2024 17:00-20:00 EDT
Campus network connections in the ARC, KP and UV buildings will experience intermittent outages during system upgrades beginning Thursday, August 1, 2024, 5:00 p.m. and extending through Thursday, August 1, 2024, 8:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 19, 2024 - 08:15 EDT
Campus Network Wi-Fi Upgrade, Thursday, August 1, 2024, 11:00 p.m. through Friday, August 2, 2024, 3:00 a.m. Aug 1, 2024 23:00 - Aug 2, 2024 03:00 EDT
Campus Wi-Fi will be unavailable during system upgrades beginning Thursday, August 1, 2024, 11:00 p.m. and extending through Friday, August 2, 2024, 3:00 a.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 18, 2024 - 11:27 EDT
Owl Express/Degree Works, Banner Admin Pages and SAS Maintenance, Thursday, August 8, 2024 5:00 p.m. through Thursday, August 8, 2024, 8:00 p.m. Aug 8, 2024 17:00-20:00 EDT
Owl Express/Degree Works, Banner Admin Pages, and SAS Maintenance will be unavailable for system maintenance beginning Thursday, August 8, 2024, 5:00 p.m. and extending through Thursday, August 8, 2024, 8:00 p.m.

During this time, the following functions will be unavailable or impacted:

Owl Express
DegreeWorks
Banner Admin Pages
SAS Application
SAS Data Warehouse
SAS Ad Astra
SAS Application for Financials
ePay (Touchnet - Bill + Payment)
EMS
KSU Connect
Owl Pay

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 25, 2024 - 10:26 EDT
Degree Works Planned Maintenance, Saturday, August 10th, 10:00 a.m. to 11:00 a.m. Aug 10, 2024 10:00-11:00 EDT
Degree Works will be unavailable for system maintenance beginning Saturday, August 10th, starting at 10:00 a.m. and ending at 11:00 a.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Posted on Jul 25, 2024 - 10:29 EDT
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Titanium Planned Maintenance, Friday, July 26th from 12:00 p.m. through 2:30 p.m.
Completed - The scheduled maintenance has been completed.
Jul 26, 14:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 12:00 EDT
Scheduled - Titanium will be unavailable for system maintenance beginning Friday, July 26th from 12:00 p.m. ending at 2:30 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 25, 10:44 EDT
Kennesaw Campus Network Potential Slowness - Friday, July 26, 2024
Resolved - University Information Technology Services (UITS) has confirmed that the Kennesaw Network is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jul 26, 13:40 EDT
Identified - The Kennesaw Campus Network is currently being monitored for slowness.

UITS is currently working to investigate any potential issues.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu.
Jul 26, 12:31 EDT
Jul 25, 2024
Campus Network Planned Maintenance, Thursday, July 25, 2024, 8:00 p.m. through Thursday, July 25, 2024, 11:00 p.m.
Completed - The scheduled maintenance has been completed.
Jul 25, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 20:00 EDT
Scheduled - The campus network may experience slowness during system upgrades beginning Thursday, July 25, 2024, 8:00 p.m. and extending through Thursday, July 25, 2024, 11:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 11, 16:30 EDT
Jul 24, 2024

No incidents reported.

Jul 23, 2024
OnBase Planned Maintenance, Tuesday, July 23 2024, 5:30 p.m. through Tuesday, July 23 2024, 6:00 p.m.
Completed - The scheduled maintenance has been completed.
Jul 23, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 17:30 EDT
Scheduled - OnBase will be unavailable for system maintenance beginning July 23rd, 2024, 5:30 p.m., and extending through July 23rd, 2024, 6:00 p.m. Any users currently connected to the system will be disconnected at this time.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 11, 14:50 EDT
ePay(epay.kennesaw.edu) Service Issues - 07/23/2024
Resolved - University Information Technology Services (UITS) has confirmed that ePay is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jul 23, 15:00 EDT
Investigating - Some users are currently reporting service issues with epay.kennesaw.edu.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 23, 12:39 EDT
Service Desk Phone Service Issues - Monday, July 15, 2024
Resolved - This incident has been resolved.
Jul 23, 12:55 EDT
Investigating - Users are currently reporting service issues with the Service Desk phone system. 470-578-3555 and 470-578-6999 are both affected.

If you are experiencing an issue and need technical help - please go to the service portal (service.kennesaw.edu) or send an email to service@kennesaw.edu to submit a ticket.

Our phone provider is currently investigating the issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jul 15, 12:48 EDT
Jul 22, 2024
Multiple Application Service Issues - Friday, July 19, 2024
Resolved - University Information Technology Services (UITS) has confirmed that the multiple applications impacted by the worldwide outage are functioning normally now.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jul 22, 14:53 EDT
Update - CampusLogic & VerifyMyFAFSA are now operational. We are continuing to monitor this issue.
Jul 19, 11:26 EDT
Update - EAB Navigate is now operational. We are continuing to monitor this issue.
Jul 19, 10:54 EDT
Update - Qualtrics is experiencing slowness. We are continuing to monitor this issue.
Jul 19, 10:39 EDT
Update - ProctorU is experiencing an outage. We are continuing to monitor this issue.
Jul 19, 10:01 EDT
Update - Blackbaud Financial Edge & Raiser's Edge are experiencing an outage. We are continuing to monitor this issue.
Jul 19, 09:08 EDT
Identified - Multiple applications are currently experiencing issues that are likely impacted by a worldwide outage affiliated with CrowdStrike and Microsoft.

Some impacted applications include:

CampusLogic
EAB Navigate
VerifyMyFAFSA
Qualtrics
Blackbaud Financial Edge
Raiser's Edge
ProctorU

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jul 19, 08:52 EDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024
Sunapsis Service Issues - Wednesday, July 17, 2024
Resolved - University Information Technology Services (UITS) has confirmed that Sunapsis is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jul 17, 15:28 EDT
Investigating - Some users are currently reporting service issues with Sunapsis.

UITS and Sunapsis are currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 17, 08:48 EDT
Jul 16, 2024
WebCheckout Upgrade Planned Maintenance, Tuesday, July 16, 2024 2:00 p.m. through Tuesday, July 16, 2024 4:00 p.m.
Completed - The scheduled maintenance has been completed.
Jul 16, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 14:00 EDT
Scheduled - WebCheckout will be unavailable for system upgrade maintenance beginning Tuesday, July 16, 2024 2:00 p.m. and extending through Tuesday, July 16, 2024 4:00 p.m.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 16, 09:47 EDT
Jul 15, 2024
Agiloft Service Issues - Monday, July 15, 2024
Resolved - University Information Technology Services (UITS) has confirmed that Agiloft is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Jul 15, 11:51 EDT
Investigating - Some users are currently reporting service issues with Agiloft.

UITS is currently investigating these issues. We will provide further updates as they are available.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 15, 09:50 EDT
Jul 14, 2024
GeorgiaFIRST Marketplace Planned Maintenance, Friday, July 12, 2024, 9:00 p.m. through Sunday, July 14, 2024, 12:00 p.m.
Completed - The scheduled maintenance has been completed.
Jul 14, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 22:00 EDT
Scheduled - GeorgiaFIRST Marketplace will be unavailable for system maintenance beginning Friday, July 12, 2024, 9:00 p.m. and extending through Sunday, July 14, 2024, 12:00 p.m..

For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.
Jul 9, 10:17 EDT
Jul 13, 2024

No incidents reported.

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