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Campus Authentication Service Issues - Monday, 05/05/25

Incident Report for Kennesaw State University

Resolved

This incident has been resolved.

Posted May 05, 2025 - 08:39 EDT

Update

We are continuing to investigate this issue.

Posted May 05, 2025 - 08:01 EDT

Investigating

Some users are currently reporting errors when attempting to log in to some services while on campus or while using the VPN. These services currently include KSU Mail, D2L, and ServiceNow.

UITS is currently investigating these issues and working quickly to fix it.

Have questions? Call 470-578-6999 or email service@kennesaw.edu

Posted May 05, 2025 - 07:57 EDT

This incident affected: Academic & Research Services (D2L Brightspace), Communications (Microsoft 365 / Campus Email), and Business Operations (ServiceNow).