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The Kennesaw State University Services Status page provides real-time updates on the operational status and maintenance of essential KSU services, including Information Technology and Utilities and Engineering.

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Microsoft Office 365 Issue Identified

Incident Report for Kennesaw State University

Resolved

University Information Technology Services (UITS) has confirmed that Office 365 is functioning normally at this time.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Posted Aug 28, 2026 - 08:00 EDT

Investigating

Microsoft has indicated an issue with Office 365 impacting the following actions:

- Experiencing an issue with Office activation services. As a result, some users may see an “Office is not activated” message when using Microsoft Office desktop applications.

Workaround: Until the issue is resolved, please use the web version of Microsoft Office at o365.kennesaw.edu.

We will share updates from Microsoft as they become available.

Have questions? Call 470-578-6999 or email service@kennesaw.edu
Posted Aug 24, 2026 - 16:39 EDT
This incident affected: Communications (Microsoft 365).