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Housing Wi-Fi Issues Identified on Kennesaw Campus - Tuesday, 09/08/26
Incident
Report for Kennesaw State University
Resolved
University Information Technology Services (UITS) has confirmed that Housing Wi-Fi on the Kennesaw Campus is functioning normally at this time.
You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.
Monitoring
Power has been restored, and network services continue to recover. While core services are operational, it is common to experience intermittent or localized connectivity issues following a significant power event as network equipment and associated systems fully stabilize.
If you are experiencing Wi-Fi or network connectivity issues, please contact the IT Service Desk. Our teams are actively monitoring the environment and will investigate reported issues, dispatching technical staff as needed.
IT Service Desk Contact Information
Call: 470-578-6999
Email: service@kennesaw.edu
For users in Student Housing, residential network services are supported by Boldyn Networks. If you are experiencing connectivity issues within Student Housing, please contact Boldyn Support:
Call: 833-548-2901
Email: support.hed@boldyn.com
Live Chat: Boldyn Support Portal
We appreciate your patience and will continue to provide updates if additional issues are identified.
If you are experiencing Wi-Fi or network connectivity issues, please contact the IT Service Desk. Our teams are actively monitoring the environment and will investigate reported issues, dispatching technical staff as needed.
IT Service Desk Contact Information
Call: 470-578-6999
Email: service@kennesaw.edu
For users in Student Housing, residential network services are supported by Boldyn Networks. If you are experiencing connectivity issues within Student Housing, please contact Boldyn Support:
Call: 833-548-2901
Email: support.hed@boldyn.com
Live Chat: Boldyn Support Portal
We appreciate your patience and will continue to provide updates if additional issues are identified.
Investigating
The Kennesaw campus is currently experiencing issues with Housing Wi-Fi due to a power outage.
Facilities in conjunction with Cobb EMC are working to resolve the power outage that will restore wi-fi.
Have questions? Call 470-578-6999 or email service@kennesaw.edu
Facilities in conjunction with Cobb EMC are working to resolve the power outage that will restore wi-fi.
Have questions? Call 470-578-6999 or email service@kennesaw.edu
This incident affected: Communications (Student Housing Network (MyResNet)).