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Multiple Application Service Issues - Friday, July 19, 2024

Incident Report for Kennesaw State University

Resolved

University Information Technology Services (UITS) has confirmed that the multiple applications impacted by the worldwide outage are functioning normally now.

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

Posted Jul 22, 2024 - 14:53 EDT

Update

CampusLogic & VerifyMyFAFSA are now operational. We are continuing to monitor this issue.

Posted Jul 19, 2024 - 11:26 EDT

Update

EAB Navigate is now operational. We are continuing to monitor this issue.

Posted Jul 19, 2024 - 10:54 EDT

Update

Qualtrics is experiencing slowness. We are continuing to monitor this issue.

Posted Jul 19, 2024 - 10:39 EDT

Update

ProctorU is experiencing an outage. We are continuing to monitor this issue.

Posted Jul 19, 2024 - 10:01 EDT

Update

Blackbaud Financial Edge & Raiser's Edge are experiencing an outage. We are continuing to monitor this issue.

Posted Jul 19, 2024 - 09:08 EDT

Identified

Multiple applications are currently experiencing issues that are likely impacted by a worldwide outage affiliated with CrowdStrike and Microsoft.

Some impacted applications include:

CampusLogic
EAB Navigate
VerifyMyFAFSA
Qualtrics
Blackbaud Financial Edge
Raiser's Edge
ProctorU

You can monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page at status.kennesaw.edu.

Posted Jul 19, 2024 - 08:52 EDT

This incident affected: Student Records (CampusLogic, Navigate EAB), Academic & Research Services (Qualtrics), and Business Operations (Financial Edge, Raiser's Edge).